Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,989 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

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“Excellent service and the washer was perfect for the project on my boat”

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“Good service good product.”

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“Items arrived well packaged and in good time and as described on Company's web page. A simple nail-on durable 'chair leg' pad which fulfils its purpose of enabling heavy M and S wooden chairs to be moved easily without resistance over our ceramic tiled floor. Well priced compared to softer felt 'stick on' versions which just don't last a shake.”

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“Good selection of items for sale. Good communication from sales staff. Fast delivery. Top class!”

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“I needed some replacement feet for a vintage typewriter. The push-in feet I ordered were just about the right size and arrived promptly. The price was fair and the minimum order value not really a problem as I’m sure that the remaining feet will be used at some point. The feet are well made.”

Vital Parts 5 star review on 8th October 2021

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“First class service”

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“Delivery as planned - good prices - no hitches - would use again - thank you”

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“Great product looks very good finished off my project beautifully end caps for Steele tubing”

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“Sadly the item we needed could not be supplied but Emily in Customer Services was extremely helpful in trying to resolve the problem (tech spec on website misleading) and ultimately refunding us.”

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“Never thought I would find the correct leg inserts for my garden chairs, but found them with Vital Parts! Great service and they fitted perfectly. Well done.”

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“Very helpful people, I ordered the wrong part by mistake and had to glue it in to make it fit but they have offered a sample replacement to try to get it right next time. Good company, prices and support”

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“Very impressed with the service”

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“User friendly website and speedy delivery”

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“Great parts do the job fine”

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“Excellent service”

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“Mostly an efficient service and quick delivery, but wrong srock levels occasionally lead to unexpected short delivery. Accessible and helpful sales contact, but having delivered parts to the wrong address, was completely unable to recover and redirect them.”

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“We bought retractable wind breaks for our Patio and the poles that hold the windbreak required covering from weather and little fingers, who thought it sensible to drop toys down the catch poles. The covers received fitted perfectly and so if you are buying Retractable windbreaks for your patio come her and get the covers for the poles.”

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“Ordered some parts to be used for protecting a laminate floor from heavy metal sofa legs. Great products, exactly as described. Good and prompt service and very good value.”

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“Well made products, well packaged and delivered in timely manner. I would like to see wider range of products ( I needed to trim the end caps as I am using a tube with a thicker wall).”

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“Great seller, good communication throughout the buying process, and the order arrived fast and in good order.”

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Vital Parts is rated 4.7 based on 2,989 reviews