Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,989 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

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“Vital parts are always helpful can't do enough for me Hope to do a lot more business with them in the near future.”

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“Good service received my items in good time and will use this company again in the future.”

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“Good quality, good value for money, good communication”

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“The tap-in plastic chair feet were accurately described with the correct dimensions and fitted the chairs and table perfectly - better than the original. No other site detailed the products enough to be sure they were correct, so I am glad I found Vital Parts. I am going to change the feet on all my other furniture. I will be re-ordering soon.”

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“Excellent range of products that are hard to get elsewhere - good price and delivered quickly too!”

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“Speedy delivery. Quality castors to replace broken ones. Would recommend.”

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“Very helpful company i got item I required hassle free. Sales assistant Milaina ever so helpful and knowledgeable from start to finish. Many thanks BC”

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“Alex at Vital Parte was very helpful in helping us to determine which replacement feet needed for our banquet chairs. Two different samples were sent and arrived the next day. I placed the order over the phone, was advised that the Easter holiday might Delaney delivery but they arrived two days later. Great service and good prices. I definitely recommend Vital Parts.”

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“I needed floor protectors to fit my tubular chair frames. Your product served the purpose very well. Thank you.”

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“Easy to use website with sufficient information. Quick delivery and parts exactly as described and expected. First-class service.”

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“Once again excellent service!”

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“Very good as you answers the phone and give advice”

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“Not been delivered as yet”

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“Prompt service and very helpful when my order had to be revised. I will use them again.”

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“My first order from these guys. Good products. Great price. Excellent customer experience. I'm happy. I'll certainly return for more.”

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“unfortunately due to the shaft of the feet being hollow it is dificlut to press into the holes for the feet in the trivet”

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“Super quality products, great delivery. Will use again and recommend to others.”

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“Very friendly customer service. Fast delivery of products. I had no problems with ordering the goods. Quick response to emails as well as quick response with the order confirmation”

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“I purchased non-slip stick-on feet, 10mm high for my cake drums/boards. They seem solid & good quality.”

Vital Parts 5 star review on 4th April 2023

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“Spotted this company in an online search; I took a look at what they offered and ordered some furniture gliders. Arrived smartly and they look the part and will fit them soon. I'm sure that I will buy from them again in the future.”

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Vital Parts is rated 4.7 based on 2,989 reviews