Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,989 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

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“Superb - a simple picking mistake was turned around and rectified the very day - superb service and communication.”

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“Very swift delivery. Very courteous staff, corrected my mistake without blame or difficulty.”

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“they arrived very quickly from putting the order in and were very easy to apply to our dining room chair legs”

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“ok to have a minimum order on line but not ok not to be able to opt for £10 charge at check out!”

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“Great service and a good range of items.”

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“Fast and helpful service”

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“We have not yet received it so we can not comment on the material. The people were friendly but all very complicated and I still don't know if I will receive the requested samples and the purchased material in a single package or just one of them. if I will receive something...”

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“Great service, quick and great products”

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“Easy to see and order parts required from website. Parts were what was required and order and arrived within promised timeframe. Happy customer.”

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“Well Done.”

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“I could not be any more impressed with Vital Parts and my dealings with them. They took customer care and satisfaction to another level in sourcing the perfect part for my requirement. Absolutely first class!”

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“Very quick and efficient company to deal with, and had a certain personal touch. They even gave me twice as many screws as I needed, not knowing that I have a habit of losing things like that. The furniture glides make my furniture much easier to move around now... Thank you”

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“Parts that were ordered arrived promptly. Communication from company was helpful and diligent. Overall a positive experience. Thank you.”

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“Required a new set of plastic end caps for a set of chrome frame dining chairs. Found just what was required on the web site with all important dimensions provided in the illustrations. Items arrived in a timely manner, given the Christmas break and were strait forward to fit. So very happy.”

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“These guys always seem to have what I need, when I need it. Received the parts promptly, they are great quality and exactly correct spec.”

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“Did what they said. Very efficient”

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“Thank you for your service. Correct parts and delivered on time.”

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“Prompt and just as described”

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“Great service, caught the sales team just before Xmas holidays. A member of staff stayed behind to process the order, so I had the items ready for my return in the New Year.”

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“Top service and support. Proposed something good in replacement of another not available.”

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Vital Parts is rated 4.7 based on 2,989 reviews