Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,990 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,990 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

Write Your review

Tell us how Vital Parts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was happy with the service.”

Helpful Report

“Didn't have my items in stock after order was submitted, but offered a suitable alternative. Would buy from VP again.”

Helpful Report

“very happy with the service I have been looking for ajustable feet for a 1970's Black and Decker workmate found these on Vital Parts Just the job thanks”

Helpful Report

“The parts were delivered promptly as described and were as described. Very good service.”

Helpful Report

“Perfect service. Parts were just what I wanted and arrived promptedly.”

Helpful Report

“Efficient,polite and professional service. Quality parts delivered promptly. Wil certainly recommend and more importantly use them myself”

Helpful Report

“The parts we needed for school furiture were supplied very quickly and all as ordered.”

Helpful Report

“Clear info on website and rapid service - ferrules were spot on and easy to fit. Thanks”

Helpful Report

“Good quality product at that price.”

Helpful Report

“good price, arrived promptly and did the job. Perfect”

Helpful Report

“Good web site, drawings make it easy to ensure correct parts are ordered. Delivery is quick, well packaged and communication very good. A pleasure to deal with.”

Helpful Report

“Excellent product (sliders to insert in metal stools) and excellent service.”

Helpful Report

“I purchased replacement feet for my rattern garden chairs. I was so pleased when they arrived and fitted as I thought I may have to buy new chairs. They arrived quickly were reasonably priced and are good quality.”

Helpful Report

“Very good , 5* thanks very much.”

Helpful Report

“very good sevice”

Helpful Report

“Exactly what I ordered deliver in good time”

Helpful Report

“Prompt delivery. Product well suited to the job in hand.”

Helpful Report

“Easy to order - Delivered quickly - Great product.”

Helpful Report

“Fantastic service I asked for a sample of stem sofa feet to heighten my sofa I was sent a sample which came in 2 days tried it using books for the other feet its great so I am about to order for all my chairs and sofa . spoke to one on the sales team they couldn't be more helpful . the push in plastic stem feet fitted into my furniture no problem and my suite is really old . Thank you so much for your help . 80 year old OAP”

Helpful Report

“Very helpful sales advice to determine which product would best fit my need. Unfortunately the original parcel has yet to arrive but the replacement parcel arrived next day and the plugs are exactly what I was searching for. Realise things sometimes go wrong but excellent customer service, thanks”

Helpful Report

Vital Parts is rated 4.7 based on 2,990 reviews