Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,989 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

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“Very reliable supplier, the turnaround is almost by return. You get the part as described at a competitive price”

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“Prompt, efficient response to my order. I’m pleased to have discovered this company with their wide range of useful bits and pieces!”

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“Very attentive and personal service from staff - called me about my order.”

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“Great service and on the money.”

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“I was well pleased that i found what I was looking for, and tbh I really thought that getting hold of extendable, articulated feet, the right size, for my make-it-myself-kitchen cupboard (emergency repair) was a non starter. I phoned up Vital Parts and tried to explain what I needed; the helpful, patient, intelligent guy on the phone helped me find the perfect part to my delight. 5 stars”

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“Competitive price and speedy delivery”

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“Delivered promptly and correct order.”

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“Everything supplied just as described, prompt delivery .”

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“Just as described and work well.”

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“Excellent web site and products. I have used them several times and have always been pleased.”

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“VERY GOOD SERVICE ....VERY POLITE AND SWIFT DELIVERY”

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“Product was acceptable but service was UNACCEPTABLE You offer a next day service but it took you four days to ship Did not even get an acknowledgement of my complaint”

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“Exactly what I needed for our recliner chairs. Every time we move the chairs at least one of the tilting feet breaks. Had to order more than I needed because of minimum order value but at least we have some in reserve now. Many thanks for the quick service.”

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“I ordered 7/16 black nut caps, unfortunately, I had to wait for the next manufacturing run but it was worth the wait. I was kept informed at all times as to when they would be delivered. Thanks a lot for a great service.”

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“Service was superb, ordered on Friday night and delivered late afternoon on Saturday. Can't get any better than that!”

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“Fast and efficient service received from Vital Parts, very pleased with the items received and would definately recommend this supplier.”

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“Locking handles 12 mm diameter male thread arrived on time and very good price”

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“Customer service gave easy contact, excellent response and rapid and effective action.”