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Vital Parts Reviews

4.7 Rating 2,990 Reviews
94 %
of reviewers recommend Vital Parts
Company Reviews Product Reviews
1,503
 Metrics Info
4.7
Based on 2,990 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Vital Parts Reviews

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Anonymous
Verified Buyer
“What a great company to find. I will definitely return. Thank You”
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Stephen Leadbitter
Verified Buyer
“Great service, quick delivery.”
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Liz Randall
Verified Buyer
“Speedy delivery - now that I’ve ordered the correct size part it fits perfectly - silly needs ordered 6mm instead of 6cm stopper!”
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Gloria Thienel
Verified Buyer
“Excellent service. Called to check I was ordering the correct item. Less than 25 hrs I had received the items”
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David Gibson
Verified Buyer
“Excellent service and customer advice with a follow up call to give full disclose preventing a problem. Will definitely be a return customer”
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Jason Loom
Verified Buyer
“Excellent service from start to finish. Sales guys were very helpful and even sent a free sample. Would fully recommend this company.”
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Joao Salerno
Verified Buyer
“The product looks great, delivery was okay, and the company seems to be organised and care abou customers.”
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Anonymous
Verified Buyer
“Exactly as ordered and arrived very promptly”
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Anonymous
Verified Buyer
“I placed my order on Thursday and I paid extra for the delivery in 1-2 days. I received my order only today - Tuesday. So I don’t know how that happen, but it was very urgent for me and I am disappointed. I would expect a refund for the delivery fees that I paid, as my order came not in time. Looking forward for your answer.”
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Anthony Williamson
Verified Buyer
“Brilliant service from Vital Parts.”
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Anonymous
Verified Buyer
“Genuinely great service. Caring, patient, helpful, knowledgeable staff and very, very professional. I would definitely recommend Vital Parts. Even sent me several samples before I placed an order!”
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Martin Mayhead
Verified Buyer
“Items exactly as described and arrived on time. My only gripe is the cost of postage and packaging - it exceeded the cost of the items themselves.”
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Garethn Williams
Verified Buyer
“Arrived on time and as described”
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Anonymous
Verified Buyer
“Excellent service with quick delivery”
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Anonymous
Verified Buyer
“Excellent company to deal with. Unfortunately my order went missing with Royal Mail but an email to Lisa at customer services was promptly dealt with and I received a replacement order the following morning.”
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Georgia Allen
Verified Buyer
“My order came VERY quickly so was very pleased with that and they fitted my washing machine so happy days! Thanks Vital Parts :)”
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Anonymous
Verified Buyer
“Excellent. Good telephone advice and quick delivery .Delighted with product.”
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Chris Bower
Verified Buyer
“Prompt efficient service. First time I have used Vital Parts but would certainly recommend them to my friends.”
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Allan Hale
Verified Buyer
“I couldn't be more pleased with the items I purchased (25mm ID rubber ferrules) ... these knock anything similar from China into a cocked hat; quick delivery too. Highly recommended!”
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Ronald Gray
Verified Buyer
“As always fast, efficient, and quality, value for mioney product.”
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Vital Parts is rated 4.7 based on 2,990 reviews
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