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Vital Parts Reviews

4.7 Rating 2,990 Reviews
94 %
of reviewers recommend Vital Parts
Company Reviews Product Reviews
1,504
 Metrics Info
4.7
Based on 2,990 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Vital Parts Reviews

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Richard Robbins
Verified Buyer
“All good, as described.”
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Anonymous
Verified Buyer
“arrived on time and parts fitted perfectly”
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Anonymous
Verified Buyer
“Fast and efficient service”
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Peter Burgoyne
Verified Buyer
“Don't do reviews”
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Anonymous
Verified Buyer
“Received parts - drive gears & belt for a mini lathe. It was just what I needed. It fit and my lathe is up and running again. Parts are hard to find for this lathe well not any more will continue getting parts from Vital parts. Didn't take that long to get them.”
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Haakon Christoffersen
Verified Buyer
“Well packed and good delivery. Look good but time will tell on durability.”
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Theresa North
Verified Buyer
“Excellent product and service. Better price than Amazon.”
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Anonymous
Verified Buyer
“Done what was asked. Bits arrived when they should have done - but the postage on small parts is always expensive!”
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Steve Bosley
Verified Buyer
“As expected.”
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Simon Clayson
Verified Buyer
“It was only a small order but it was dispatched promptly. The product description was accurate.”
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Ron Bennett
Verified Buyer
“What a great company this is, where else can you get these specialist components in small quantities, delivered so quickly. Thank you Vital Parts.”
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Anonymous
Verified Buyer
“Prompt delivery and high quality product”
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James Dobson
Verified Buyer
“The small order I made was good quality and sent promptly. The cost of postage was however far too much for the 2 small items ordered.”
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Cliff Austin
Verified Buyer
“A very good service and excellent quality of parts supplied”
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Bill Egan
Verified Buyer
“Excellent service from starting on the website to the swift dispatch and delivery of the materials as ordered. Customer service was excellent and I would not hesitate to recommend the company to other people. I would certainly use them again in the future.”
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Sheamus Smith
Verified Buyer
“Very impressed with assistance given during telephone conversation. Order was dispatched and arrived sooner than expected. An excellent experience. Look forward to doing more business in the future.”
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Samantha Leaning
Verified Buyer
“Vital Parts was very fast in confirming and shipping the item ordered. I would highly recommend them and not hesitate to use the company again. Very happy with the service”
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Craig Charlton
Verified Buyer
“I have had good experiences with Vital Parts, the only time I was disappointed was when I rang to order a few samples which didn't arrive - they were probably lost in the post however it may have been because the order was lost or not processed..?”
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Anonymous
Verified Buyer
“The product was exactly as described , well priced, quick to arrive and and totally satisfactory. Good site and service.”
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Bartosz Zielinski
Verified Buyer
“Fast delivery, excellent communication, good quality product. Thank you.”
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Vital Parts is rated 4.7 based on 2,990 reviews
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