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Vital Parts Reviews

4.7 Rating 2,989 Reviews
94 %
of reviewers recommend Vital Parts
Company Reviews Product Reviews
1,498
 Metrics Info
4.7
Based on 2,989 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Vital Parts Reviews

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Anonymous
Verified Buyer
“Website is easy to navigate, fast delivery and the correct part. Great service.”
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Christopher Jones
Verified Buyer
“Ordered online, website was easy to navigate and use. Faultless payment system and excellent packaging and delivery time. Very happy to continue using Vital Parts for product sourcing.”
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Jean
Verified Buyer
“good except probably a bite late du to the custom .”
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Rob Brown
Verified Buyer
“Really helpful and delighted with the prompt service.”
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David
Verified Buyer
“Speedy, accurate, efficient and helpful”
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Phillip Rees
Verified Buyer
“Order was delivered promptly and were of excellent quality. They also fitted perfectly”
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Rob
Verified Buyer
“Really helpful with alternatives to get me the right product. Delighted with the service.”
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Chris
Verified Buyer
“One of the two items I ordered was out of stock so someone from Vital Parts 'phoned to let me know and to offer an alternative. Items were delivered the next day. Good quality, good price, and fantastic service!”
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Ian Clark
Verified Buyer
“Order just as described.Delivered extremely quickly”
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Dave Turbefield
Verified Buyer
“Excellent service from first contact to receiving products.”
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Graeme Simpson
Verified Buyer
“The service was prompt and goods as described.”
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Anonymous
Verified Buyer
“Excellent service, parts arrived quickly and were just the job!”
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Mervyn
Verified Buyer
“Parts as expected and promptly delivered”
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Mary
Verified Buyer
“Well I still haven't received the goods so that's not great! I asked that it not be sent with post as our postal service is basically non functional, but it was still sent with parcel force and as predicted I have still not received and am unlikely to. Considering the job was urgent and I have now wasted alot of money on parts and carriage and I have nothing to show for it, I am pretty 🙁”
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Iain
Verified Buyer
“This is probably the third time I’ve ordered Teflon Glides from you. Each time the order has been processed quickly and the parts delivered within a couple of days from placing the order.”
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Iain
Verified Buyer
“Everything as expected and delivered promptly”
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Anonymous
Verified Buyer
“Outstanding service. Quality advice was given and the parts were received quickly.”
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Anonymous
Verified Buyer
“speed is very good but quality poor”
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Upender Addula
Verified Reviewer
“I was working for a solution for our product. Stephanie was very helpful in helping us getting just the right solution which saved lot of time and resources. Great customer support I would say.”
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Nigel
Verified Buyer
“Great stuff”
Helpful Report
Vital Parts is rated 4.7 based on 2,989 reviews
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