Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,989 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

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“Products delivered as ordered, and promptly”

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“Excellent useful product, at a very fair price, instead of tape and rubber bands a simple professional way to seal your hydraulic/water hoses”

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“Just what I wanted. Good quick service.”

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“Smooth transaction”

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“Perfect will use again”

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“Excellent service. Fast delivery. Sent me a really nice email and refunded a PayPal payment I accidentally made twice!”

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“Excellent range of product sizes reasonably priced, good communication from company regarding a product out of stock and given option to cancel order for a full refund if not prepared to wait. However item was available earlier than expected. Only slight issue I found was that the round and square options have the same coding and are alternative so it#s easy to pick the wrong shape”

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“Quality and service were first rate.”

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“Excellent service and all parts fit well”

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“Excellent service again. Parts came as ordered in short time and have now all been fitted where required. Many thanks.”

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“parts and service first class”

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“nice fast service have not usedproduct yet”

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“Sales were very helpful sending out a sample as I was unsure of my requirements. Both the sample and the order were received very quickly. Very pleased with the product.”

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“Hi, you twice sent the wrong size leg inserts, 10mm instead of 20mm. I have returned them to you and asked if you can send the correct ones. many thanks.”

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“Great service and will definitely use again 👍🏻”

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“I purchased some “saddle feet “ for my dining chairs. The original ones were missing and my wood floor was being damaged. I had searched for some time then discovered Vital -Parts on line. They are just what I needed. Perfect. They arrived earlier than expected and at a fair price. I am so glad to have found this company. My wood floor is grateful too!!”

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“Easy to order and deliver on time Highly recommend”

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“Delivery fast, items purchased and delivered correct and good quality. A pleasure to find a simple to work with website and have a good result.”

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“Ended up placing my order over the phone with Stephanie as the website kept freezing before the payment page. She was very helpful and the item was delivered the following day so very happy to use them again.”

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“The parts ordered were of great quality and arrived next day as requested. A great experience all round.”

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Vital Parts is rated 4.7 based on 2,989 reviews