Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,990 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,990 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

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“Deliveries quickly excellent”

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“Hard to find useful bits. Prompt service. P& P makes small quantities more costly, but He Ho, where else do you go? Thanks.”

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“Arrived quickly. Excellent product, fitted perfectly. Pleased with the quality too.”

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“Very helpful and great service - would recommend 👍”

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“Extremely helpful”

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“Simple process to order from a wide range of goods. A good website where I found exactly what I needed. Delivered quickly, what more could you want. Very satisfied, will use again, highly recommended.”

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“We have not received the items till date ( after 1 month)”

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Hey Sudhir, sorry to hear you have not received your order. I will be in touch via email to see if we can get a replacement out to you. Please let us know if there is anything else we can do for you. Kind Regards Lisa C, Vital Parts

“Very helpful. Kind regards Ba”

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“Ordered rubber glides on Monday, we were expecting them Tuesday delivered and Wednesday we had to call and find out that they are not in stock till next week Wednesday. Cancelled the order”

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Hi Paul, I'm really sorry with regards to your order, unfortunately we haven't got the quantity available you need until these are manufactured but we can offer the more expensive PADS004 for you which are in stock if this would be suitable and upgrade your delivery? Kind regards, Customer Service

“We purchased some screw on Teflon glides to prevent our oak dining room chairs from scratching our wooden floor. Have been using them for a couple of weeks now and they certainly serve their purpose. Much better than the stick on felt pads we had before which kept falling off all the time. I would recommend the product and would certainly order again from Vital Parts.”

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“Quickly delivered,plugs are a good fit.”

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“good, quick service, will use again.”

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“The goods arrived is as it has been described”

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“The adjustable feet I ordered arrived on time. Fitted perfectly. Spot on. Regards andy”

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“Fast, efficient, no hassle service, high quality product at unbeatable price.”

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“Needed adjustable for the legs of a hinged worktop. Good strong product ideal for the job.”

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“Excellent. Very high quality products, which will last! Sample arrived very quickly, as did the final order. Thank you”

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“I brought a few silicon bungs for a little job at home after also buying some rubber ones for another job. They sent me out a sample when requested which was great and the stuff I ordered was here in a couple of days. So great service from them prompt communication when I emailed them to ask about Items brilliant service. Will definitley use this company again in the future.”

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“Excellent service”

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“Looking for these for years to update old science lab stools .so lucky to find vital parts . Could have looked in every shop in Ireland and not had any luck. Thank you big time.”

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Vital Parts is rated 4.7 based on 2,990 reviews