Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,989 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

Write Your review

Tell us how Vital Parts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast and efficient”

Helpful Report

“Great product and great service. Would use again if needed”

Helpful Report

“Good customer service but unfortunately the selected product,rebar caps, were unsuitable.”

Helpful Report

“Super service, great price and fast delivery”

Helpful Report

“The parts I ordered were fine but to be honest the delivery was slow ordered on the 26th april recievieved on the 5th May”

Helpful Report

“Great service”

Helpful Report

“Recently contacted as I was looking to renew some garden chair leg inserts. After a lot of help and a couple of free samples I was able to find exactly what I needed. Really helpful, many thanks.”

Vital Parts 5 star review on 5th May 2021

Helpful Report

“All as advertised”

Helpful Report

“What a great find this company was. They had everything I wanted & more; I’ve replaced all the push on feet on our Rattan Cube furniture, including height adjustable ones on the table itself. In fact in all instances the replacements are better than the originals. Ordering was easy (min spend was £10, which was quite difficult given how low the prices are) and delivery was really quick. Very pleased indeed.”

Helpful Report

“My order was delivered incredibly quickly. They didn't have the exact part I ordered so sent a more expensive replacement at no extra cost. Result. Great service.”

Helpful Report

“Goods ordered were exactly what i needed and delivery was very prompt. I would recommend Vital Parts to friends.”

Helpful Report

“Had to chase up order previous order which was wrong when it arrived. Despite contacting company and showing what my original order was no apology given”

Helpful Report

“Quick and professional service”

Helpful Report

“Excellent company to deal with. Very helpful and received order next day. Thank you for a great service”

Helpful Report

“The items I ordered didn’t fit as I had incorrectly measured. I spoke to customer service, returned the package and received the correct size by return post. A very good company with a service department that other companies rarely have. Many thanks. It was a pleasure dealing with you.”

Helpful Report

“great service”

Helpful Report

“excellent service and great products recommended”

Helpful Report

“Quality parts that work. Cheaper third party options to protect the chairs kept coming off and were to thin”