Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,989 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

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“Excellent product at a reasonable price, very satisfied with your service.”

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“ordered parts. got notification of delivery. parts turn up at address parts are as advertised cannot fault one bit Very good”

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“Excellent service”

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“GREAT COMMUNICATION. PARTS VERY WELL MADE. THANKS”

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“thank you fast delivery on the order”

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“Excellent product and prompt delivery*****Many thanks.”

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“This was my first order from Vital Parts and I was completely happy with the service I received. The goods were accurately described and were delivered promptly.”

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“The gliders arrived promptly and worked. They supported the bed adequately and glided when required without dragging the vinyl.”

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“Excellent product with excellent service.”

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“Great service and amazing an range of products.”

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“Parts arrived on time and are good quality”

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“I would very much like to confirm that I have been very satisfied with Vital Parts. The Company is very efficient and their staff are very much on the ball.”

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“Only issue is the order and payment screens they are a nightmare not intuitive at all. Then payment by Paypal only other than if you phone up.”

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“Great product good service”

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“Hard to find blanking plugs for ceiling holes where downlighters have been removed Good price and huge selection of sizes. Recommended.”

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“very simple process with good communication fro the company. parts delivered on time and were exactly as described. fitted in 10 minutes and 100% perfect for the job.One cannot ask for more. will definately use them again .”

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“Having ordered a fuel pump that was ready to deliver immediately, i left instructions to the courier Co that for safety reasons, VP refused to agree to. I collected the pp in person the next day from the courier. Its nice to see a company care about delivery and ensuring the customer gets the item rather than fight over the "he said, she said" type arguments when you fail to recieve the item.”