Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,989 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

Write Your review

Tell us how Vital Parts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, products ordered were exactly right!”

Helpful Report

“Great adjustable feet, well packed and arrived quickly!”

Helpful Report

“perfect would recomend”

Helpful Report

“Parts ordered were, "Just the job"!”

Helpful Report

“The replacement chair foot pads that were supplied have been fitted.”

Helpful Report

“I cannot fault the service I have received from Vital Parts. From ordering some items, receiving them promptly, finding that they were the wrong size (my fault by the way), returning them, to them sending the correct ones. No fuss and all very efficient.”

Helpful Report

“Great to find a site that could provide exactly what I needed without having to trawl through all large chain stores sites. Arrived in very good time. No issues - 100% satisfied.”

Helpful Report

“Always very helpful and even gave us a discount on the full quantity ordered.”

Helpful Report

“Great product and well priced. Would buy again.”

Helpful Report

“Goods have not yet been received (ordered end of august )”

Helpful Report

“Everything is OK and arrived on time. Well done.”

Helpful Report

“Great communication, advised alternative parts and despatched in good time, recommended.”

Helpful Report

“Excellent service they were short of one particular item but rung me to explain and upped the number of the other item to compensate very good service indeed.”

Helpful Report

“Super Fast Delivery,Great Customer Care and Service.”

Helpful Report

“Very efficient and helpful response. They identified a shortfall on part of the order and quickly made contact to offer an alternative item. All quickly dealt with and no major fuss caused due to original item being out of stock.”

Helpful Report

“Very happy, exactly what I needed. The exact measurements help me choose the right product for me.”

Helpful Report

“Required some replacement rubber feet for a step ladder, which I am now unable to purchase locally. Only ordered a small quantity but they were dispatched and delivered promptly. They look more durable than previously purchased items as they have a steel washer embedded in the base.”

Helpful Report

“Really excellent service from Vital-Parts. Customer Services were very helpful when I had a query and rang in. A delight to have ordered parts from them.”