Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,991 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,991 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 7th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From order to delivery It was a great experience - thank you Vital Parts”

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“Good ordering system with great prices.”

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“Fast snd friendly !”

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“Easy to purchase on their website”

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“Excellent service as always and the quality is second to none”

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“Easy to order, arrived as specified & fitted within 1 week! Great service, will use again.”

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“Great service. I got a phone call offering 2 samples. 1 of the samples was correct for size so place the order and received my goods. All this happened within a week.”

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“Very helpful staff with a speedy delivery.”

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“Good product, good prices and good people to deal with.”

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“Very good and helpful when I phoned them advised me that if I ordered a certain amount I would save money.”

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“Very happy with the products and service from Vital Parts. Agents are always friendly and helpful and get back to me quickly with any query. I would recommend this company.”

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“I am impressed with the availability, pricing, and speed of delivery from Vital Parts.”

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“Brillant service. Dispatched on time good quality”

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“Great service!”

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“Good service, good price, good product, good delivery. Thanks Vital Parts.”

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“Excellent customer service . Sorted my chair protectors - only company with product that I required.”

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“I had a problem with my Garden chairs being too low and Vital parts had all the bits to extend the legs. Much cheeper than Amazon or deeper foam cushion options. All parts very good and the Test parts helped confirm the bits needed before purchase. Great service”

Vital Parts 5 star review on 5th August 2023

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“All ok. Parts arrived on time”

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“I spoke on the phone to customer services to as for some more information before placing my order and the lady was extremely helpful in answering my questions. The ordering and delivery process was easy & straightforward. The Teflon glides that I purchased are great quality and easy to apply. I am very pleased with my purchase & would recommend Vital Parts.”

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“These were perfect for us. Almost exactly the same as the original ones we needed to replace and since the originals are posted from Europe these were much better value”

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Vital Parts is rated 4.7 based on 2,991 reviews