Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,989 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

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“Great products but poor delivery performance and slapdash customer service having delivered the wrong parts. Corrected in the end but took almost two weeks to sort.”

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“Such a wide range of components in stock. Every time I order, the order is processed quickly and the goods arrive the next working day. I can rely on Vital Parts to have stock and deliver quickly.”

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“First class service all round”

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“From order to delivery It was a great experience - thank you Vital Parts”

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“Good ordering system with great prices.”

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“Fast snd friendly !”

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“Easy to purchase on their website”

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“Excellent service as always and the quality is second to none”

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“Easy to order, arrived as specified & fitted within 1 week! Great service, will use again.”

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“Original items were not in stock, however details of potential alternatives were offered. Order dispatched quickly and items were well packaged and exactly as described.”

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“Great service. I got a phone call offering 2 samples. 1 of the samples was correct for size so place the order and received my goods. All this happened within a week.”

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“Very helpful staff with a speedy delivery.”

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“Found the website easy to navigate around. Found the correct product for the application. Ordering was easy and the parts arrived promptly Well done”

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“Good product, good prices and good people to deal with.”

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“Very good and helpful when I phoned them advised me that if I ordered a certain amount I would save money.”

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“useless communication parts not stock paid for next day delivery got it it 4 days later”

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“Very happy with the products and service from Vital Parts. Agents are always friendly and helpful and get back to me quickly with any query. I would recommend this company.”

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“I am impressed with the availability, pricing, and speed of delivery from Vital Parts.”