Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,990 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,990 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

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“Bought online, very good clear website, delivered goods the following day and were as described. Excellent”

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“Had the product I wanted and delivery was very prompt. Price was reasonable for a small quantity and P & P included. I would certainly use Vital Parts again.”

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“fast and efficient service”

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“excellent service, delivery time.”

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“Everything brilliant thank you.”

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“very helpful and understood my requirements - perfectly!”

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“Both the free sample and the purchased items (new feet for chairs) arrived quickly and seem to be good quality.”

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“parts arrived on time and were entirley suitable however i had to buy 41 before they would despatch them as i only needed 24 1felt a little bit cheated.”

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“I phoned vital parts and the gentleman on the phone was very knowledgeable,and advised me on the part I needed straight away,as I was getting a bit confused online.it was nice to have a person to talk to. I was given the number to order on line for my free sample,which arrived within 48 hours. Very impressed. It fitted perfectly,so I then ordered the quantity which I needed.they followed the next day. I would recommend this company,and would use them again when needed.”

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“Got what I wanted in record time”

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“Good product, good price, fast delivery. Would use again.”

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“Contact,service and product just the job.”

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“Idela product for my application with good communication and delivery. Thanks”

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“Product very high quality and at a competetive price”

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“first time using and a very smooth experience. definitely use again and recommend.”

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“Great service, friendly telephone ordering, great quality parts, Only wanted a small order so had to go to minimum price for an order, delivery on time. Would use again.”

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“Really helpful. Made sure we got the right parts by sending out samples before we ordered. Would recommend.”

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“arrived in good time and quality of goods was higher than expected”

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“The free sample chair glides that I requested arrived the next day and this helped me to decide straight away to buy some more. I was happy with their quality and the company were very attentive and efficient throughout the whole process.”

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“Quick delivery and excellent product!”

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Vital Parts is rated 4.7 based on 2,990 reviews