Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,989 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

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“Website comprehensive, lots of detail but simple to follow. I got exacly what I needed and delivery was prompt. One of the easier things to do on the net!”

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“Very happy with the service and products. Just what I ordered and quick delivery.”

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“Live chat was great to discuss options and steer me to the product I needed.”

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“Good products at a good price. Speedy delivery and excellent customer service.”

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“The right parts were available, reasonably priced and of durable quality which arrived in short time by standard carriage in the UK. Well done Vital Parts team!”

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“Great service”

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“Web site made it easy to find and order small rubber feet. Made a huge difference to chair on our wood floor.”

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“Quick delivery of what I needed. Parts of good quality”

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“All good thank you, fast delivery, good product”

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“After ordering the parts in August I received them last week but was disappointed as the finish was not as the sample, I was given.”

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“Very fast and accurate service!”

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“Had to plug up some holes that were no longer required so needed some gromet plugs asap. Fast service and great comms. Would definitely use again.”

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“Very good service. We needed a particular type of circular rubber tapered plug for a drain, and found exactly what we wanted. Came promptly too. Thank you.”

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“Parts are good quality excellent service from order to delivery”

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“Excellent service, friendly and efficient.”

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“This was the first order from Vital Parts and they were very helpful and parts arrived on time.”

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“Samples came exactly as requested and purchased product was a perfect fit and quickly delivered.”

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“A very good web site easy to use and the product was perfect for the job.”

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“Excellent products, excellent service, prompt deliveriery and informed from ordering to delivery.”

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“Good customer service, they immediately phoned to alert me of alternative, and the plugs I then received were perfect for capping the ends of a set of expensive steel tubed, leather covered, kitchen chairs whose legs had been scraping on the floor pamments.”

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Vital Parts is rated 4.7 based on 2,989 reviews