Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,990 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,990 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

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“Very efficient service, but unfortunately the rubber foot came away from the screw the first time it was used.”

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“A very easy online ordering process. High quality items at very reasonable prices all with fast delivery.”

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“Really pleased. It was only such a very small order but could not have received better service. Very speedy delivery and the caps fit perfectly. Piano stool now back in use with proper feet!”

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“The parts ordered are fit for purpose for the restoration that I am doing.”

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“A very professional & friendly company. Always very helpful 5***** Definitely use again”

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“Excellent service. Would highly recommend.”

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“Fitted exactly. Will recommend you”

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“delivery's efficient, I wrote and asked a question before delivery but never received a reply which would have been helpful. The product was fine but actually not quite the right size . The screw on the old legs I was replacing is 6mm but the ones you sent are smaller so on your website it would be helpful to show exactly how you are measuring ie the inside or outside of the thread”

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“Excellent service and all the correct and various parts that are impossible to find on the high street, particularly at this quality - Thank you.”

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“verry good service good speep for international shipping”

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“Order came promptly with advice and updates along the way. Products exactly as described. Good service and would use again and recommend to anyone”

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“Excellent product and Vital Parts customer services were quick to rectify an overlooked order! Thoroughly recommended.”

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“Found the parts I wanted and they fit just right as the dimensions given were accurate. Received in good time too.”

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“Needed some new feet for dining chairs and found Vital Parts online. They had every conceivable rubber and plastic feet available. Chose the ones I needed and ordered. Easy. Arrived two days later. What more do you need?”

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“fist class service from this seller.”

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“Thank you all so much I ordered online and my parts were delivered on time and the people in customer service are very helpful thank you all soooooo much”

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“Parts arrived as promised. Unfortunately where not suitable for the job, so have not been used.”

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“Parts ordered fit exactly as expected, quality and priced very reasonable.”

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“Quality of item and service was exceptional, I will certainly use them again.”

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“Vital Parts website very user-friendly and order was received within a few days. Very pleased with the experience and would definitely recommend purchasing from Vital Parts.”

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Vital Parts is rated 4.7 based on 2,990 reviews