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Vital Parts Reviews

4.7 Rating 2,990 Reviews
94 %
of reviewers recommend Vital Parts
Company Reviews Product Reviews
1,527
 Metrics Info
4.7
Based on 2,990 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Vital Parts Reviews

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Brian
Verified Buyer
“A great company to buy from. Order arrived quickly and well packaged. I've also asked for an item which is not stocked and with an unusual shape and purpose, they are helping me to find the part, that proves to me that they are a reputable company and customers do matter. Brilliant!”
Helpful Report
Tony
Verified Buyer
“Very helpful customer service and quick delivery. 👌”
Helpful Report
John
Verified Buyer
“The website was very easy to use and the part were very well described.The delivery was excellent and the parts were perfect and exactly as described. Thank you for your prompt and efficient service”
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John
Verified Buyer
“Excellent service and the order was delivered on time”
Helpful Report
Marilyn
Verified Buyer
“We had cavity wall insulation put through our cladding, hence left with holes. The grey caps worked an absolute treat especially as you have such a large variety of sized.”
Helpful Report
Kevin
Verified Buyer
“Delivered as stated.exactly what I was looking for.”
Helpful Report
Anonymous
Verified Buyer
“Easy to find what you need and order. Parts sent in good time and of good quality. Overall good VFM”
Helpful Report
Sean
Verified Buyer
“received on time was a replacement from what i ordered but has done what i wanted will recommend to others or order again”
Helpful Report
John
Verified Buyer
“Excellent service and fast delivery”
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Nick
Verified Buyer
“Weight Rated Articulated Feet & Cone Shaped D-Nuts (x6) arrived on time and are now fitted to my workbench, perfect for the job and good value for money. No complaints to date.”
Helpful Report
Gerriet
Verified Buyer
“As an existing customer of Vital, I find myself returning to this company as it fulfills my needs, delivers on time and their products are quality which is what I require to complement my own work.”
Helpful Report
Andrew
Verified Buyer
“Good service, very fast dispatch & delivery. Would have given 5 stars if there was no minimum order value for delivery.”
Helpful Report
Paul
Verified Buyer
“Just what i ordered. Been looking for a specific wheel and size. Also the price was great. Fast delivery too”
Helpful Report
Simon
Verified Buyer
“Excellent serve. Fast delivery of my order.”
Helpful Report
Paul
Verified Buyer
“Although my orders are very small I have always found customer service to be helpful. Delivery is quick and items well packaged.”
Helpful Report
Leonard
Verified Buyer
“Very helpful staff, perfect product”
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Stephen
Verified Buyer
“Easy to find parts on website Quick delivery,good quality components.”
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Nick
Verified Buyer
“Very promptly sent exactly what I ordered. High quality produce with a huge range of otherwise difficult to find gadgets”
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Anonymous
Verified Buyer
“Item as described delivered quickly”
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Phillip
Verified Buyer
“Great service yet again. From initial order to delivery, transaction was very efficient.”
Helpful Report
Vital Parts is rated 4.7 based on 2,990 reviews
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