Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,990 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,990 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

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“faultless on line ordering ,swift delivery and perfect product. job done”

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“Had what I needed and incredibly quick delivery compared with time stated on order. Brilliant!”

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“Good website, found what we needed quickly, ordered without problem and delivered speedily. What more can you ask? Thanks.”

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“Item Delivered on time and as requested”

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“Quality parts, quick delivery.”

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“The products purchased were of a better quality than I expected for the price (critical eye of an ex mold maker).”

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“Absolutely no problems with my order, very prompt delivery and parts as described and perfect for the job I needed them for.”

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“Quick delivery and excellent wuality”

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“Great service.”

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“I discussed what I needed with Luke and the parts were delivered the next day and were perfect. Fantastic What a company! Keith Hooker”

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“Quick delivery”

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Thank you for your feedback! it is greatly appreciated and goes a long way to helping us improve our service. It does seem a shame however that we weren't able to meet your expectations to warrant a 5 star review, someone should be in contact shortly to see how we can assist in making the experience better for you. Kindest Regards Vital Parts.

“Items exactly what I was looking for (chair leg caps) and reasonable. Delivered very quickly. Excellent.”

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“Great... Just as I needed”

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“Fast delivery and good communications. Thanks”

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“What I bought arrived on time and was fine”

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“The on-line response was terrific followed by a telephone discussion. I was able to find exactly the product I required. It was then delivered within 48 hours. Keep up the good work! Don S”

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“Good customer service when I enquired about a free sample. Once received I was impressed with the quality of the item (rubber feet for our dining chairs) that I went on to place an order.”

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“The PTFE nail-on chair gliders arrived very promptly. I've replaced the original plastic chair gliders with them. They're not inexpensive but the PTFE is infinitely superior to cheaper alternatives. They're super quiet on my porcelain tiles and the chairs now glide smoothly over the tile joints without any 'catching'. Will wait to see how they stand the test of time. Worth ordering an extra couple as the minimum order is £15!”

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“Excellent communication and follow up - prompt delivery - offer of free sample to check correct fit prior to purchase”

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“easy to contact and spoke to person who advised very quickly the product i needed”

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Vital Parts is rated 4.7 based on 2,990 reviews