Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,991 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,991 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 7th March 2025

Anonymous

Anonymous // 01/01/2019

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“Products are good quality and the prices fair. The rating is a little lower because delivery took longer than we have all come to expect and tracking is very poor.”

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“Vital parts have provided me with the plastic feet I needed to support timber joists. For me they are an ideal solution to keeping the joists off the ground. However I do think they are rather expensive.”

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“Fast service. Good communication”

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“Very good service, items provided were good quality, all in all a firm I would recommend... pat mansen.”

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“Good quality part and a wide product range. Very good service. Only thing preventing me giving 5 stars is the min order of £10 which could be limiting in some circumstances, but is understandable.”

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“Items as described. Would definitely buy from vital parts again. Excellent service and quality items.”

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“Prompt, courteous service, product as specified and ideal for purpose”

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“Prompt, intelligent, courteous service”

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“good quality fixings and arrived the next day”

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“good quality part supplied”

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“I ordered Teflon glides for furniture. They arrived very quickly, packaged to fit through our mail slot, and they were exactly as described in the literature. Great value! Thanks”

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“They have an excellent website that helped to find the correct parts despite my previously knowing nothing about the items I needed. Service was quick and efficient and the prices good.”

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“Excellent company no faff.”

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“Excellent quality parts, delivery and cost”

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“Excellent service, quick responses.”

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“Good experience and efficient service.”

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“I have been using Vital Parts as a key Supplier for several months. They always deliver on time, the products are of superior quality and they have demonstrated excellent customer service, they are responsive and prompt in their replies. Well done Vital Parts.”

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“I bought the ovoid inserts to replace old ones that fell out over time. the new ones were very tight to fit so should last a long very good product.”

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“Excellent product range and availability, combined with competitive prices and fast delivery”

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“Easily found what I needed amongst a large varied amount of stock. Good detailed description of part, good pricing and swiftly delivered. 5 stars and will definitely use again.”

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Vital Parts is rated 4.7 based on 2,991 reviews