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Vital Parts Reviews

4.7 Rating 2,989 Reviews
94 %
of reviewers recommend Vital Parts
Company Reviews Product Reviews
1,498
 Metrics Info
4.7
Based on 2,989 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Vital Parts Reviews

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Robert
Verified Buyer
“Fast service. Good communication”
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Patrick
Verified Buyer
“Very good service, items provided were good quality, all in all a firm I would recommend... pat mansen.”
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Dan
Verified Buyer
“Good quality part and a wide product range. Very good service. Only thing preventing me giving 5 stars is the min order of £10 which could be limiting in some circumstances, but is understandable.”
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Lee Parry
Verified Buyer
“Items as described. Would definitely buy from vital parts again. Excellent service and quality items.”
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Alan
Verified Buyer
“Prompt, courteous service, product as specified and ideal for purpose”
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Alan Winter
Verified Buyer
“Prompt, intelligent, courteous service”
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Alan
Verified Buyer
“good quality fixings and arrived the next day”
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Malcolm
Verified Buyer
“good quality part supplied”
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Carl Nelson
Verified Buyer
“I ordered Teflon glides for furniture. They arrived very quickly, packaged to fit through our mail slot, and they were exactly as described in the literature. Great value! Thanks”
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Nick Collins
Verified Buyer
“They have an excellent website that helped to find the correct parts despite my previously knowing nothing about the items I needed. Service was quick and efficient and the prices good.”
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Anonymous
Verified Buyer
“Excellent company no faff.”
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Martin Gilks
Verified Buyer
“Excellent quality parts, delivery and cost”
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Stephanie
Verified Buyer
“Excellent service, quick responses.”
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Peter Watt
Verified Buyer
“Good experience and efficient service.”
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Matthew Verwyst
Verified Buyer
“I have been using Vital Parts as a key Supplier for several months. They always deliver on time, the products are of superior quality and they have demonstrated excellent customer service, they are responsive and prompt in their replies. Well done Vital Parts.”
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Ian
Verified Buyer
“I bought the ovoid inserts to replace old ones that fell out over time. the new ones were very tight to fit so should last a long very good product.”
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Elissa
Verified Buyer
“Excellent product range and availability, combined with competitive prices and fast delivery”
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Paul Aston
Verified Buyer
“Easily found what I needed amongst a large varied amount of stock. Good detailed description of part, good pricing and swiftly delivered. 5 stars and will definitely use again.”
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Michael
Verified Buyer
“Correct parts easily identified from website and ordered. Delivery very prompt.”
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Anthony
Verified Buyer
“still not received goods . Update situation all sorted , good customer service”
Helpful Report
Good Afternoon Anthony, Thank you for getting in touch regarding your recent order. I am pleased a member of our team was able to assist you and put this right for you. If you require any further assistane, please do not hesitate to contact us. Kind Regards, Victoria Customer Service Manager - Vital Parts
Vital Parts is rated 4.7 based on 2,989 reviews
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