Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,990 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,990 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

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“Initial free sample wasn't suitable but did show me what I needed to order the second time. Delivery was quick and ordering was simple”

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“Good website. Prompt responses. Free sample appreciated. Speedy delivery. Staff with good spoken and written communication skills.”

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“Quick accurate delivery Initially disappointed with the size of the product but they were as ordered - just looked small Easy to install. Too soon to tell if they will perform as expected”

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“Rapid delivery -good quality parts”

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“A very straightforward website made the ordering of my parts a breeze and they arrived earlier than expected. A short telephone enquiry to Vital Parts for advice was handled in a very helpful and efficient manner. They will be my first port of call in future.”

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“Thanks to all the staff involved in my order, i was let down by my previous supplier and vital parts managed to get my order to me next day with no fuss. I know were my next order will be placed.”

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“excellent service”

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Author didn't leave any comments.

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“.I received my items very quickly and was exactly what I ordered”

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“Advice from "Mike" M.D.? guided me to the appropriate product which upon fitting achieve exactly what I intended. Well done! One small observation is that the E mail to the Customer advising that the order is being PROGRESSED might be advantageous.”

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“Excellent range of products and excellent quality.”

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“Good quality rubber chair feet, delivered fairly quickly”

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“Phrase french webzine thanks”

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“Ordered items arrived on time and were as described on the website”

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“Deivered quickly easy to order”

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“Decent products, service, and lead-time, as always.”

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“Speedy delivery and exactly as advertised.”

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“good service and quick delivery and a phone call to offer alternative when part was short on quantity”

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“It was an odd request I had and was really grateful for the help I was given. Couldn't have asked for more. Price was great and delivery very fast. A very helpful and reliable seller.”

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“Excellent customer service, overall very good experience from sample ordering through to placing order and receipt of goods.”

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Vital Parts is rated 4.7 based on 2,990 reviews