Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,990 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,990 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We placed a very small order, but the items arrived as promised on time. Excellent!”

Helpful Report

“Great service and product. We bought a steel tube log rack and found it did not come with feed to stop the tubing rusting and staining the blocks. A quick search of the internet and I found you. As I was a private customer there was a little initial confusion over free samples but that was quickly resolved by "Nicky" at your office, I ordered and paid for the feet and they arrived within 2 days. They were easily firmly tapped into place within 10 minutes of the post arriving! Excellent and this is all the more remarkable as this was just a tiny order for these plastic feet. There is a very wide range of products and I will certainly return if I need anything else from this company. Excellent, polite service. Highly recommended.”

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“Great product very useful.”

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“Thanks worked perfectly and good service.”

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“I asked for advice as to which size to buy to fit a 30mm box section and was told SET 025 they are to small ! So much for the advice!”

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“I ordered washers and washers arrived.”

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“They fitted the top of my posts perfectly and delivered to France quickly”

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“Good hardware better than those stick on ones”

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“Good product”

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“very good , these feet did the job and good tight fit and well made , great value”

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“It wasn’t the right size and I am no better off. So disappointing.”

Vital Parts 1 star review on 12th August 2020

Helpful Report

“Happy with purchase”

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“Dry good ,fitted the legs no more pain from the floor”

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“Fitted perfectly”

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“Very helpful staff to help purchase the right product and delivery to Northern ireland within 24 hrs with an order placed after 4pm. I'll be back agin for any other parts I need”

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Thank you for taking the time to provide your comments Stuart. I am pleased you received your goods promptly, as promised. Kind Regards, Vital Parts.