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Vital Parts Reviews

4.7 Rating 2,989 Reviews
94 %
of reviewers recommend Vital Parts
Company Reviews Product Reviews
1,498
 Metrics Info
4.7
Based on 2,989 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Vital Parts Reviews

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Simon
Verified Buyer
“Smooth process online easy to order”
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Paul
Verified Buyer
“Just all round excellent service. A breath of fresh air compared with the normal levels experienced in internet shopping. Thank you Brian! With the samples sent first, and my worries over my (possibly) inaccuate measuring when it comes down to mms, I was able to select the exact right product and it absolutely did the trick - fitted perfectly to all 36 chair legs! If I ever need anything like this again, I will be back! Thank you!”
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John
Verified Buyer
“Very helpful staff and speedy service”
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Anonymous
Verified Buyer
“Excellent service,delivered nicely”
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Simon
Verified Buyer
“A simple transaction and very helpful staff who changes my order after I realised I needed foil tape of a different specification. The items were delivered within the timescales as promised and have proved to be exactly what I needed. Thanks very much.”
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Richard
Verified Buyer
“Such good customer service. Staff went above and beyond to make sure I was happy even though just a small order. Other companies could learn from them. PS excellent product too!”
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Terence
Verified Buyer
“Easy to order, arrived promptly. I had to taper the plug/bung fixing to allow plug to fit easily”
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Anonymous
Verified Buyer
“Item where delivered here in plenty of time & look the part.”
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Steven
Verified Buyer
“Great service and product”
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Anonymous
Verified Buyer
“Vital Parts has an excellent website which displays in detail its various sale items. Dispatch and delivery were prompt and the goods received were exactly as required. What more could one want?”
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Anonymous
Verified Buyer
“Bought 10 3/4 inch ferrules. Good price and quick delivery.”
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Peter
Verified Buyer
“Product received promptly and as described.”
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Anonymous
Verified Buyer
“Quick service, good advice about what to buy when manufacturer had stopped making the original part. Good value! Definitely recommend.”
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Jason
Verified Buyer
“Very happy with the product and the size was spot on. Will be buying more in time”
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Frank
Verified Buyer
“Arrived on time”
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Joseph
Verified Buyer
“Great to deal with lots of patience Always call on they are great.”
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Gary
Verified Buyer
“Great service. Delivered on the day expected will use again. Thanks”
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Anonymous
Verified Buyer
“My order arrived v quickly and was perfect. 2days later another delivery for a.n.other arrived - ?”
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Dhaneesh
Verified Buyer
“order delivered on time, regular contacts maintained from the sales team. all seems good and happy to continue with the business with Vital parts”
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James
Verified Buyer
“great service & quick response”
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Vital Parts is rated 4.7 based on 2,989 reviews
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