Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,989 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

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“Excellent service, parts were delivered on time, all intact.”

Helpful Report

“The rubber ferrules I ordered for the feet of our ironing board fitted perfectly.”

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“Willing to supply small orders, a real plus for any DIY project. Online ordering was easy, delivery prompt and parts of good quality. It would have been a 5* review if they had every size I ordered in stock, unfortunately one size was out of stock and realistically they couldn't tool up a short run for a £2 order. Customer support were good about contacting me and offering different options, but a partial refund was the only practical option- it was actioned immediately. I will use Vital Parts again.”

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“Very happy with both the quality and service provided. Many thanks Les”

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“Well made parts, fast delivery”

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“Helpful service and quick delivery.”

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“Sourcing out caps/bungs on the internet and came across Vital Parts. They seemed to have various types of caps & bungs and after having a chat with their representative they sent out some samples. Out of the 3 sent, one was perfect. Another 320 was ordered as the price was competitive, if not better.”

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“Great product delivered within a couple of days of placing the order”

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“Always been very helpful with all my enquiries and very competitive.”

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“Quick response to enquiry and parts just as described”

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“The parts arrived as promised, they were excellent quality and fitted perfectly!! I won’t hesitate to use this Company again or indeed recommend it to people. Many thanks Keith”

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“The ordering process was easy to use, the parts were despatched in a reasonable time. Royal mail were unreliable.”

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“Usual fast efficient service”

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“Excellent service & items did exactly what was needed.”

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“All very good, prompt service, good product. Very happy.”

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“Fast speedy delivery”

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“1st class service and products ..highly recommended”

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“Very pleased with both the service and products received. More than happy to recommend”