Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,989 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff , rapid service , always able to talk to someone on the phone .”

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“I wasn't sure which size replacement feet I would need. I was sent a sample of two sizes (free of charge). When I found the correct size I placed an order online. They arrived in a couple of days. Excellent service.”

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“Exactly what it said it was and delivered quickly Used for feet of legs on metal garden furniture, the scrapping noise was really annoying, now silent Front legs are oval so had to use 2 round ferrules on each , so I will have to order 4 more Then perfect job done Thank you vital parts Regards Jill brake”

Vital Parts 5 star review on 30th April 2021

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“Easy to evaluate with sample. Final order fulfilled quickly. Excellent product at a reasonable cost. Good value.”

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“Good quality”

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“Good service”

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“Inexpensive parts very fast shipping what more could you ask for great company”

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“Vital Parts were very good when they supplied samples of bolt covers before making a final order, plus they delivered all the caps when ordered.”

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“Great selection Helpful telephone advisors”

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“Everything spot on, excellent service and price, thank you.”

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“Soil Pipe End Caps. Various sizes supplied post free. Great range to choose from. One item was unavailable in the colour ordered, so an equivalent option was immediately offered. Quick response and great customer service. Order delivered rapidly. Impressed by this supplier and will use them again.”

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“Oval inserts 0008 were delivered and made to the specification advertised”

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“Good quality parts arrived promptly.”

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“Superb customer service from Adam Wigen. Helped me find exactly what I needed and was prompt and corteous by email and on the phone. Well done!!”

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“Always good service and product”

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“Great advice and a quality product with speedy delivery”

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“Good value and prompt service. Huge range of products.”

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“Parts as described and quick delivery,thanks.”

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“Absolutely nothing was too much trouble... and we’d only ordered 4 little feet! Brilliant service, with immediate and extremely helpful response THANK YOU”

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“Great product and great service!”

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Vital Parts is rated 4.7 based on 2,989 reviews