Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,989 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

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“Excellent just what I wanted”

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“Great price and product.”

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“The plastic chair leg inserts were perfect”

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“Excellent service. Very helpful and follow up”

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“Good product fitted exactly”

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“The plastic knib has started to snap off from the feet resulting in no grip and it just moves around the tubular steel chair frame... Not fit for purpose !!”

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“Delivery was prompt. Product exactly as specified”

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“I was looking for something to protect the edges of my 1 inch thick MDF board workbenches in my van and the edging supplied did the job perfectly. Quick delivery also meant that I was up and running in no-time at all!”

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“These pads have not provided the protection needed to stop the chairs marking the floor - movement of the chair dislodged them. Please can you suggest a more suitable product?”

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“brilliant to deal with, made the whole process very easy”

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“We placed a small order from this company and they sent it to the wrong address allthough all the paperwork was in order with correct address. when I spoke with the customer services they said the had to chase up the post office but still could not locate our order, after may calls to customer services they finally agreed to re send our order after nearly a 2 week wait. very poor service.”

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“V good service, good quality parts, arrived on time.”

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“It's ben a while since I've needed Vital parts, did miss not being able to place order on phone but was very please I could go in as guest on web, items arrived on time and in good condition”

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“Quick efficient service. Happy with purchase will use again”

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“Happy with the adjustable bistrot table feet. My table is now level. Would use this supplier again. It would have been good though to have been able to order a smaller quantity - I only really needed one, but had to order ten. Maybe friends will need one someday!”

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“Parts delivered promptly. Actually helpful helpline! Well done.”

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“Excellent service - sent a alternative part that was not suitable and exchanged without fuss”