Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,990 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,990 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

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“Timely arrival of parts. Contents as ordered and did the job.”

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“Great customer service and delivered on time.”

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“Super quick service - very impressed”

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“Easy - concise - on time - what more do you want !”

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“Ideal for the purpose”

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“Fir tree plugs were just the job for fixing new polythene sheets to the metal struts of an old wall greenhouse; I' been looking for this fixing for some time. Ordered Monday, delivered Friday I was ready to start, but the plugs were marginally too small (my measurements were off). No matter, returned on Monday right sized replacements delivered on Wednesday- and no repeat delivery charge! Job now done. One word of caution; if the plug is good fit it can't be removed or reused; fortunately I had allowed for one or two mistakes.”

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“Quality product that matchedd the description perfectly”

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“Very good service excellent product.”

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“These adjustable feet with plastic 'gliders' was an exact match for my minor requirements. Unnfortunately, I do not have the facilities to mechanically engineer domestic parts that I require, So imagine my pleasure in finding the exact small part that I required. What a great name for a company! AND you care enough to package & send me two adjustable feet worth less than £10, including carriage AND Promptly, too!! THANK YOU VITAL PARTS”

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“Fast service, good quality, but expensive postage”

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“Items received as described, well packaged and in the timescale stipulated. Very pleased with service and products. Will certainly use Vital Parts again. Highly recommended”

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“Good service - Parts arrived promptly as ordered . Wiil use Vital Parts again”

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“I was firstly sent a free sample by Vital Parts, this showed me the high quality of the parts that I intended buying. My order was acknowledged almost immediately and I received my order quickly and well packed. Thank You.”

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“Very good service, quick and efficient. Good website so I could find exactly what I needed which from my point of view was quite specialised. I would use this firm again.”

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“Ordered inserts for square section wrought iron gate. Excellent service for shipment to France. Overall cost including delivery was less than on French sites and delivery was much quicker. Prompt and efficient service.”

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“Very helpful for such a small order and fast delivery.”

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“I needed to stop up a hole in a glass jar so I ordered a couple of bungs, V-P actually phoned me to discuss my requirement. Delivery was swift & I now have exactly what I needed. This is how internet shopping should be-Well Done!”

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“I needed furniture glides but wasn't sure which to get, Teflon or felt. The Vital-Parts sales guy was really helpful and knowledgeable and they even allowed me to split a pack of 16 into 8 of each type, under the premise that I would return and swap the ones I didn't like. I kept them all. I'll definitely shop from them again.”

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“Great, fast service. Product was exactly what we needed.”

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“The tube plugs were just what I needed. Supplied in small quantities at the a good price.”

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Vital Parts is rated 4.7 based on 2,990 reviews