“arrived promptly, but not well packed. I ordered 2 films incase I made a mistake, one was creased beyond use in the box, and the other had a crease that i didnt spot until it was on the window. Instructions were clear, and the product seems good quality, just poorly boxed up and shipped. The final result is ok but there is a visible crease on the window.”
Hello Lee
Thank you for your review.
We are very sorry if the film you ordered arrived damaged. We do state in our Terms & Conditions to contact us on receipt if the film is damaged or faulty and not to fit it. We would then ask for a photo and issue a replacement.
If you do order from us again please contact us if you have any issues at all with your delivery and we will always do our best to resolve.
Kind Regards
Lissa
Hello Gary,
Thank you for leaving a review.
We are pleased that you found the fitting instructions easy to follow and look forward to you as a returning customer.
Kind Regards
Tracey
“Super happy with our new window film; which is our second 'cut to size' from Abode Window's.
They make such a good screen, offering privacy but still allows light into the room.”
Hello Ben,
Thank you for leaving a review.
We are thrilled that you are a returning customer and are always pleased with he quality of your orders.
Kind Regards
Tracey
“Ordered on 11th Nov with free 2-3 day Royal Mail delivery; tracking received was was never updated. Chased after 5 days, and was sent an EVRI tracking number. Have repeatedly checked and EVRI states "We're sorry, we're not able to deliver your parcel today, but we will deliver it on the next working day." - this has been the case for a week now. 15 days since our order, and still no indication if or when we'll receive it. Next steps are to cancel and go elsewhere in future.”
Hello Carl
I am so sorry to hear you had ongoing issues with the delivery of your order and I agree this is not acceptable.
I can see that you have now received delivery but will be in touch to discuss the issues you have had and to reassure you that this isn't usual.
Kind Regards
Lissa
“I ordered two narrow strips to cover plain glass in a door. The first strip went on perfectly, the second however was hard work. It would not line up correctly anc constantly kept creasing and getting air bubbles. On further examination it was not cut straight at the top so was constantly getting more and more lobsidded asit went further down the glass. So I have one perfect pieces and one that has a few creases and air bubbles as even trying to make the top straight the taking off and trying to replace on the glass had affected the delicate strip”
Hi
Thank you for your order and your review.
We are sorry that you had issues fitting one of the panels and that one of them wasn't straight and wish that you had contacted us at the time when you noticed the panel wasn't perfectly straight and were having issues. We could have then looked at trying to resolve the problems. It is hard for us to put something right if we aren't aware.
Kind Regards
Lissa
Hello Sue,
Thank you for leaving a review and images.
WOW ! They look fab and so professional.
We are pleased that you found the fitting instructions easy to follow.
Kind Regards
Tracey
Hello Glen,
Thank you for leaving a review.
We are pleased that you are happy with your order and the competitive prices we have to offer.
Thanks
Tracey
“I got this as a gift for my mate who’s just moved into her Victorian home. It’s looks great. Very effective and would highly recommend. Worth every penny”
Hello Mathew,
Thank you for leaving a review.
We are thrilled that you are pleased with the choice and the effect it has had on their home.
Thank you again for your kind recommendations.
Kind Regards
Tracey
“I’ve ordered the Reeded film in both sizes and it’s fantastic. Compared to other online reeded, this is the real deal. Easy to use if you follow the instructions and the little tool is ace. Wish I’d found you first. It was from an instagram post of a lovely account I follow and Carla took the time to talk me through it before I started. Fantastic! *****”
Hello Nicola,
Thank you for leaving a review.
We are thrilled that you are pleased with your order and that you have enjoyed your shopping experience with us.
Kind Regards
Tracey
“We like the colour. But disappointment with the end result as it not truly translucent.
When viewed through the glass it does not appear clear. It gives the impression of being greasy which it is not.”
Hello Janet,
Thank you for leaving a review.
We are thrilled that you are happy with your choice and the way it has enhanced your room.
Kind Regards
Tracey
Hello,
Thank you for leaving a review.
We are happy that you found the application easy with the fitting instructions and squeegee that is supplied.
Kind Regards
Tracey
“The blackout film is easy to install as long as you follow the clear instructions to the letter. The final result is superb, and the quality of sleep we are now getting is much improved, with the neighbour's powerful security lights no longer bothering us. As mentioned, the product's ability to block out all light would be suitable for dark room use, and I only wish I has ready access to it 40 years ago when I was doing this sort of thing. Recommended.”
Hello,
Thank you for leaving a review.
We always advise to following the fitting instructions and to allow plenty of time to achieve a professional finish.
So glad the film has achieved the required effect and you are now getting plenty of sleep !
Kind Regards
Tracey
Hello Malcolm,
Thank you for leaving a review.
We are pleased that you found our website easy to navigate and the product was easy to apply.
Kind Regards
Tracey
Hello Martyn,
Thank you for leaving a review and image .
WOW ! That looks really good and so professionally finished.
Lovely pattern choice as well.
Kind Regards
Tracey
