Hi
We are sorry you have had issues. Please email customer services with images so that we can try and resolve this for you as it is unusual and may be something to do with the fitting process.
Kind Regards
Lissa
“The product is fantastic, however it doesn't come with anything to say how to apply it, so YouTube to the rescue, lots of soapy water and a squeegee was the answer and it looks great, total image block but still allows light through”
Hello Adrian,
Thank you for leaving a review and images.
Looks great , really professionally fitted.
Apologies there were no fitting instructions , but we are always here to help , either by telephone or email.
Kind Regards
Tracey
“Great product and easy to use but website needs updating. Surprisingly my transfer arrived perfectly but would of liked a preview photo on the website before checking out.”
Hello Daniel,
Thank you for leaving a review.
We are pleased that you are happy with your order, layouts are available on request should you wish to see a preview.
Kind Regards
Tracey
“Brilliant product really pleased with results . Easy to order and a fast delivery service. Good selection of designs to choose from all at a good reasonable price”
Hello David,
Thank you for leaving a review.
We are thrilled that you are happy with your choice and the competitive prices we have to offer.
Kind Regards
Tracey
“I placed an order with Abode windows just to try out was impressed with how quick the delivery was and how easy it was tp apply the window film, The following week I placed another order to compleate the works, The order was quick to deliver and the job was easy, No issues and No problems and would recommend this company.”
Hello Alan,
Thank you for leaving a review
We are thrilled that you are a returning customer and are happy with your orders and the service we provided.
Kind Regards
Tracey
“Ordering process was easy and the films arrived in a reasonable time.
It took a few reads of the instructions to understand how to apply, our number and door films, however once we started the process all became obvious. Applied easily, and we are delighted with the results. Excellent product.”
Hello Beverley,
Thank you for leaving a review.
We are pleased that you have achieved the required effect and you found our fitting instructions easy to follow.
Kind Regards
Tracey
Hello,
Thank you for leaving a review.
We are pleased that you are happy with your order.
We always advise to allow plenty of time for preparation and if you follow the fitting instructions you should achieve a professional finish.
Kind Regards
Tracey
“Happy. Arrived very well packaged. Instructions were perhaps a little over-complicated. Measurements were exactly as I'd specified. There could perhaps be a little more contrast between the etcheded and the numbers, but overall very happy.”
Hello Deana,
Thank you for your email.
We are really pleased that you are happy with your choice and thank you again for your kind recommendation.
Kind Regards
Tracey
“Really lovely design of birds on a wire.
Easier than expected to apply to window.
Let’s in plenty of light but adds much more privacy. Very happy with price.
Thank you.”
Hello Lynne,
Thank you for leaving a review.
We are thrilled that you are a returning customer and are pleased again with your order and the service we provided.
Kind Regards
Tracey
“Really effective strip decals for our glazed double doors between the living room and the conservatory. I had to download instructions from the web & followed them to the tee, but found they related mainly to covering a whole window.”
Hello Jeff,
Thank you for leaving a review.
Our fitting instructions which we provide covers the basis of fitting all our window films, whether you are covering the whole window or doing a partial cover.
We are always here to answer any queries or questions you may have.
Kind Regards
Tracey
“I bought the UV blocking film for our shop. It was easy to apply, but I would advise having a cutting table that is larger than 2ft x 4ft when dealing with a 120cm wide roll! We marked it up for cutting using a Sharpie. Having two people on the job made cutting the film to size was much easier.
Now fingers crossed it will protect everything in our windows. It was recommended by a friend who also has a shop. A very sensible investment. I'm also putting it on the studio windows above the shop. Certainly it makes very little difference to the amount of light coming through - you can barely see it is there.
My husband thinks we should apply it to windows in our house too!”
Hello Susan,
Thank you for leaving a review.
We are thrilled that you choice of film has achieved the required effect on the windows you needed it for.
Kind Regards
Tracey
“arrived promptly, but not well packed. I ordered 2 films incase I made a mistake, one was creased beyond use in the box, and the other had a crease that i didnt spot until it was on the window. Instructions were clear, and the product seems good quality, just poorly boxed up and shipped. The final result is ok but there is a visible crease on the window.”
Hello Lee
Thank you for your review.
We are very sorry if the film you ordered arrived damaged. We do state in our Terms & Conditions to contact us on receipt if the film is damaged or faulty and not to fit it. We would then ask for a photo and issue a replacement.
If you do order from us again please contact us if you have any issues at all with your delivery and we will always do our best to resolve.
Kind Regards
Lissa
Hello Gary,
Thank you for leaving a review.
We are pleased that you found the fitting instructions easy to follow and look forward to you as a returning customer.
Kind Regards
Tracey
“Super happy with our new window film; which is our second 'cut to size' from Abode Window's.
They make such a good screen, offering privacy but still allows light into the room.”
Hello Ben,
Thank you for leaving a review.
We are thrilled that you are a returning customer and are always pleased with he quality of your orders.
Kind Regards
Tracey
“Ordered on 11th Nov with free 2-3 day Royal Mail delivery; tracking received was was never updated. Chased after 5 days, and was sent an EVRI tracking number. Have repeatedly checked and EVRI states "We're sorry, we're not able to deliver your parcel today, but we will deliver it on the next working day." - this has been the case for a week now. 15 days since our order, and still no indication if or when we'll receive it. Next steps are to cancel and go elsewhere in future.”
Hello Carl
I am so sorry to hear you had ongoing issues with the delivery of your order and I agree this is not acceptable.
I can see that you have now received delivery but will be in touch to discuss the issues you have had and to reassure you that this isn't usual.
Kind Regards
Lissa
