“Your ordering and delivery was great, The problem I had was the product, Your chameleon window film was great to shrink but the finish was very sub standard, Mega patchy, no consistency in colours, totally unlike the photo you show, Now I order from star vinyl and there’s is perfect.”
Hi
Thank you so much for the positive feedback about the ordering process and delivery but we are sorry that you were unhappy with the quality of the product and you had some issues with the quality.
Please email us privately and we will look into further for you.
Kind Regards
Lissa
Hello Shirley,
Thank you for leaving a review.
We are pleased that you are happy with your order and the services we provided and recommended.
Kind Regards
Tracey
Hello,
Thank you for leaving a review.
We are pleased that you are happy with the quality of your order and the competitive prices we have to offer.
Kind Regards
Tracey
“I ordered a window film for my french door windows cut to size.While the product is good.The measurements are a little big meaning I still have the problem of cutting to size”
Hello Linda,
Thank you for leaving a review.
We are pleased that you are happy with your order, and when ordering bespoke cut to size we always ask the customers to check the sizes all the way down the glass as they can differ slightly in size.
Kind Regards
Tracey
“Very pleased with film, it’s given us the privacy to our windows and doors that we required. Our fitter made an excellent job of fitting and at a fraction of cost that we had from professional companies!”
Hello Ian
Thank you for your review.
We are sorry that the film you fitted hasn't adhered properly in the corners of your windows. The only reason we have known this to happen is when there is paint on the glass which hasn't been scraped off before fitting the film or the it can also happen if the film hasn't been trimmed properly and is touching the frame/rubber.
We are happy to look into further if you email us some images with a a description of the problems you are having.
Kind Regards
Lissa
“Easy to order, speedy delivery.Comes with easy to follow instructions.Great result on my kitchen window.Lots of light in with great privacy.Would recommend.”
Hello Shona,
Thank you for leaving a review.
We are pleased that you are happy with your order and you found the fitting instructions easy to follow.
Kind Regards
Tracey
“Although I followed the instructions, the product seemed difficult to install without creasing. Unfortunately once creased, it's ruined. I thought the product was too easily damaged seeing as the window wasn't even that large. Perhaps as a professional installer that is used to its behavior, would get it right, but not a newbie”
Hello Andrew
Thank you for your review.
We are so sorry to hear that you found fitting the film difficult and creased it. Most customers who follow the instructions, successfully fit the film and are very happy with the end result but it can be tricky and we are always willing to give advice over the phone if you do run into problems during the fitting process.
If you wanted to consider ordering again please contact us and we would be happy to give you a discount along with some advice to help fitting easier during a second attempt.
Kind Regards
Lissa
“We ordered a house number section for the glass above the front door. Very clear instructions for applying which when followed, work perfectly. The piece was the perfect size, no cutting required, went on easily with no bubbles and has remained looking good.”
“Item was just as ordered, cut with precision , instructions was easy to follow and in no time my front door was transformed, great service I highly recommend this company and product”
Hello Adrian,
Thank you for leaving a review.
We are thrilled with your lovely review and and are happy that you are pleased with your order.
Thank you again for you kind recommendations.
Kind Regards
Tracey
Hello,
Thank you for leaving a review.
We can appreciate that the film can be tricky to install that is why we always advise to prepare and take you time to achieve professional results.
Kind Regards
Tracey
Hello Sylvia,
Thank you for leaving a review.
We are pleased that you are happy with the service we provided.
We always advise that window film fitting is time consuming to achieve the perfect results and the more you apply the easier it becomes !
Kind Regards
Tracey
“The window films are excellent, giving privacy but also allowing me see the passing world and allowing light to penetrate through.
I am exceedingly delighted with my purchase. Thank you Adobe.”
“1st item I received was damaged in transit. It was replaced, free of charge. I feel the item would have been better sent in a solid cardboard tube rather than triangle.”
Hello Nick,
Thank you for leaving a review.
We apologize that sometimes items can be damaged when en-route but we are pleased that you are happy with your replacement.
Kind Regards
Tracey
“Having used these window films for some years I found them very durable.
They were easy to use and transform a dull view into a private room.
Let's in lots of light and fantastic patterns to choose from.
Would recommend to anyone who is looking for alternative to replacement glass.”
Hello Paul,
Thank you for leaving a review and image.
WOW ! Looks so professionally fitted and like your comment such an alternative to blinds/curtains.
Thank you again for your kind recommendations.
Kind Regards
Tracey
“Excellent product- just what I needed and ( after reading the instructions fully!) also easy to “install”.
My only concern is the delivery company you use - Evri or Hermes are absolutely terrible and I have had no end of issues with them as have many of my neighbours and villagers. This unfortunately will mean I will not order from you again unless you change your delivery arrangements.”
Hello,
Thank you for leaving a review.
We can appreciate your comments on our delivery choice , but other companies also have similar issues.
We are very limited to who we can choose for our deliveries as not all companies will take our tubes or long packages.
Kind Regards
Tracey
