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Vision Scotland Reviews

4.8 Rating 232 Reviews
96 %
of reviewers recommend Vision Scotland
4.8
Based on 232 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
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Telephone, Live Chat, Email
Queries Resolved In
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Anonymous
Anonymous  // 01/01/2019
Husband had cataract surgery both eyes 3 days ago. Excellent service from initial consultation to having surgery. Not using his glasses and colours are bright now. The care and attention is first class before, during and after. Gives a new outlook on life after surgery. Would definitely recommend.
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Posted 10 months ago
Excellent communication from start to finish. I was apprehensive about having both cataracts done at the same time however,the procedure was quick with no discomfort. Mr Stoddart and his Team were very reassuring at all times and gave me the information I required to make an informed decision. I have recommended VisionScotland to others.
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Posted 10 months ago
Like everyone I was feel a little apprehensive having my cataract’s. I had both eyes done at the same time. I needn’t have worried the staff at Vision Scotland were so good, they put me at ease, explained everything to me like f I had any questions to ask. Nothing was too much trouble. Mr Ross was absolutely fantastic. Thank you so much Vision Scotland my sight is so good now. Anyone thinking of having it done then Vision Scotland is the place to go.
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Posted 11 months ago
I am pleased with cataract surgery on both eyes eight weeks ago. I can now see the best I ever have, without spectacles,since eleven years of age. The surgery was pain free and of short duration. For two hours post operation I could only see a milky whiteout but vision quickly improved over the next four days at which point I could drive but opted to wait a few more days to go any distance. At five weeks had an eye examination with my optician. I now have varifocals to read very small print and give sharp focus at distance. I am pleasantly surprised at brilliance of light, colours and details I now see. I can read books, newspaper, watch TV, PC, mobile phone no problem. Driving day and night is much better without glaring lights. Thank you to Mr Ross and all the team at Vision Scotland.
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Posted 11 months ago
Excellent service nothing has been any trouble any time I’ve needed to contact them been very helpful
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Posted 11 months ago
I was recommended by my optician to Vision Scotland and have them perform surgery on my eyes as my cataracts were requiring attention, the nearest clinic was at Dyce. My assessment was very friendly and informative, I felt completely at ease and decided to go ahead with the procedure. I am pleased to say the patient team and the surgeon were very reassuring on the day of the procedure which was discomfort free and at the age of 85 could not be happier with the result and now enjoy the fact my vision is back
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Posted 11 months ago
Attentive and professional care provided with clear explanations and expectations.
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Posted 11 months ago
I had my eyes operated on in Early November 2023. I was very apprehensive on the day of my operation but was put at ease by your excelent staff. I was able to start driving again within two weeks as my vision was a lot better than I was expecting. I was amazed at the way colours seemed so much sharper and brighter. I have had a re-examination at spec savers in Nairn who was very pleased with the results, I only need glasses for extra small writting close in. My eyes still water a lot but they always did before I had the operation. I am very pleased with the results. Thank you Mr J V Webb
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Posted 11 months ago
Vision, Scotland were very good and efficient and extremely kind and my procedure was a great success and I am absolutely delighted. Furthermore I would recommend them to anyone with trouble with their vision. Best J Davidson .
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Posted 11 months ago
Fabulous service !
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Posted 11 months ago
Vision Scotland recently carried out vision correction cataract surgery on both my eyes, and I can't thank them enough the difference in my vision is astounding. From consultation to post op care the entire Vision Scotland team were professional, caring, and did everything they could to put me at ease, to make sure I was informed about every step throughout the entire procedure, and to make it as stressless as possible. Can't thank Sanjay Mantry, and the entire Vision Scotland Team enough for restoring my sight.
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Posted 11 months ago
Very good and fast service, but very expensive for what was just 2hrs in hospital
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Posted 11 months ago
I had two cataracts done and the whole experience was excellent from start to finish . Mark Stoddart did my operation and it was completely pain free . I’m so pleased that I don’t need to wear glasses now
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Posted 11 months ago
I had cataracts removed from both eyes in October 2023. The whole experience was completely smooth and pain free. The operation itself took barely 30 mins. After a cup of coffee and a tea cake ( most welcome) I was all done…. In under 2 hours. All the staff are excellent and Mr Ross superb… I would heartily recommend Vision Scotland at Ratho Station to anyone needing Ophthalmic surgery.
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Posted 11 months ago
A very efficient, friendly service. Plenty of information provided and follow up calls were made to check all was well. The timelines suggested were adhered to. All in all I would happily recommend Vision Scotland.
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Posted 11 months ago
Had my 2nd cataract op with Mr. Jonathan Ross at Vision Scotland. The whole process from pre op assessment to the day of surgery was done professionally and recovery was straightforward. 7 weeks on I have good distance vision without glasses and only need glasses for reading. Was treated with care and respect throughout the whole process by all staff I came into contact with. Thank you.
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Posted 1 year ago
I was really impressed with the service I received this week, the arranging of the appointment and communications around that, and the medical practitioner who carried out the treatment. Both members of staff showed kindness and efficiency, the latter showing great expertise. Thank you both
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Posted 1 year ago
Special thanks to Dr Ross and his team. Went from being more or less blind in one eye and blurred vision in the other to being able to see clearly again for the first time in over 2years. Fantastic service, excellent after-care. Couldn't recommend the highly enough.
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Posted 1 year ago
From not being able to see properly to the bottom of the garden, I can now see the birds and flowers in glorious technicolour. Thanks to Mr Ross and his whole Vision Scotland team, the experience was seamless and my eyesight has been transformed.
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Posted 1 year ago
Overall experience fantastic, staff efficient and friendly.
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Posted 1 year ago
Vision Scotland is rated 4.8 based on 232 reviews