Vision Scotland Reviews

Name: Vision Scotland
Rating: 4.81

4.8 Rating 232 Reviews

96 %

of reviewers recommend Vision Scotland

Company Reviews

Metrics

4.8

Based on 232 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had cataracts removed in both eyes and laser surgery. I was wary at first but Mr Ross put me at ease and I found the whole experience amazing. I can see perfectly well for distance and wear glasses for reading only.”

Helpful Report

Posted 2 years ago

“Altogether good experience with caring and attentive staff on the day of the procedure and timely follow up. Not to detract from the medical experience at all but I found the invoicing and split between hospital and laser vision a little confusing. In hindsight, I should have asked more about the likely outcome of the procedure in my own circumstance, but that was my omission.”

Helpful Report

Posted 2 years ago

“The operation has exceeded my expectation along with my optician whom I believe will be writing to Mr Mantry to inform him on how good my eyes are. As to would i recommend Mr Mantry I already have I friend is already booked in to have eyes done Many thanks”

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Posted 2 years ago

“*****FANTASTIC***** Truly excellent service from start to finish. Very personal and efficient service. A special thank you to Jonathon Ross and Catriona Kennedy, I feel they were very caring to my needs and went above and beyond the call of duty with my aftercare. I’m delighted with the results to my laser eye surgery, and I thank everyone who played a part in assisting me. Take care, Neil”

Helpful Report

Posted 2 years ago

“The process, treatment and outcome were excellent. The Consultant was second to none and the staff were very professional, caring and helpful.”

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Posted 2 years ago

“Was very happy with my eye surgery at Ross Hall. Mr Mantry was excellent. My quality of eyesight has been transformed. Thank you all”

Helpful Report

Posted 2 years ago

“I weas treated very promptly, with courtesy and care, from my Comnsultant, Nursing Staff and Optometrists,”

Helpful Report

Posted 2 years ago

“The team at VS were superb. I had lens replacement. Catriona K (optician), Mr Mantry (surgeon) and the team were very patient with my list of questions before and after. The operation is relatively painless taking around ten minutes and once again the care was exceptional. I got my own optician to put a blank clear lens in one eye, so I had glasses to wear between ops. As I looking out of the car window on the way home, I could already read number plates. I have not done this for over 30 years. Recovery is fairly fast and gets gradually better and better. I was driving the next day. Any issues that came up were responded to quickly. It is now four months since my second operation. It is a joy to look out of the kitchen window and see the birds. I would recommend lens replacement to my friends. Professional, warm and friendly team.”

Helpful Report

Posted 2 years ago

“Was a very professional experience from start to finish, the team were very accommodating and the results have been as good as I could have hoped. My vision is now two lines better than 20/20 which is life changing. The recovery process from Lasek was very tough but worth it now. Thanks so much to the team at Laser vision Scotland for all your help!”

Helpful Report

Posted 2 years ago

“Lens replacement treatment was so quick and painless .Now have better than 20/20 vision .Thanks Mr Mantry and the team at Spire . Goodbye glasses and contacts 👀”

Helpful Report

Posted 2 years ago

“I had a very good experience while having Cataract surgery performed by Mr Mantry. All staff in attendance were courteous and reassuring.”

Helpful Report

Posted 2 years ago

“The surgeon was excellent No pain whatsoever the staff are very caring and any examinations of my eyes were thorough and explained to me OVERALL I was pleased I went to Ross Hall”

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Posted 2 years ago

“Excellent professional treatment by all staff. Great outcome from the treatment of the charming surgeon. I have Parkinson’s & now a curved spine it was difficult for him to get me into a position where he could operate, but nothing was too much trouble for him. I am grateful. I did think the cost of the procedure was high as was the consultation fee therefore 9 out of 10.”

Helpful Report

Posted 2 years ago

“Excellent results from operation on each eye. No problems at all for two years so far. Thank you for your very professional contribution to my vision.”

Helpful Report

Posted 2 years ago

“Ive had 2cateracts eyes done at Dr Manfry clinic I highly recommend this talented doctor for his proffesionalism The procedure was painless the results miraculous”

Helpful Report

Posted 2 years ago

“Mr Ross and his team at Vision Scotland are listeners. They were without exception, meticulous in their assessment of my visual needs and balanced in their guidance. Consequently I was able to make a well-informed choice about the right procedure for me and I am delighted with the outcome. Special thanks to Catriona for all her care and attention in my follow up.”

Helpful Report

Posted 2 years ago

“Everything was explained clearly and I was treated extremely well by the operating team and this was followed by the nurses and auxiliaries who couldn’t have been more helpful.”

Helpful Report

Posted 2 years ago

“Good presentation marred by problematic sound quality. Welcome and appreciated in all the circumstances, but nothing like as good as an in person lecture or visit.”

Helpful Report

Posted 2 years ago

“I needed Cataract surgery and contacted Vision Scotland as the main private supplier in my area. The staff were efficient, friendly and very good with information. The process involved two visits the last being for the surgery which was in and out in a couple of hours. The time from diagnosis by my optician to surgery about 2 months compared with 2-3 years on the NHS. Money well spent in my view.”

Helpful Report

Posted 2 years ago

“I am so pleased with the results of my multi focal lens replacement surgery. Jonathan Ross and the team were very helpful and professional. They really put me at ease before, during and after the surgery. The operations were carried out quickly and efficiently. During the operation Mr Ross checked on how I was doing and kept me updated on his progress. My eyesight was really terrible and I needed varifocal glasses. I now have 20/20 vision. It has changed my life.”

Helpful Report

Posted 2 years ago

Vision Scotland is rated 4.8 based on 232 reviews