Vision Scotland Reviews

Name: Vision Scotland
Rating: 4.81

4.8 Rating 232 Reviews

96 %

of reviewers recommend Vision Scotland

Company Reviews

Metrics

4.8

Based on 232 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Write Your review

Tell us how Vision Scotland made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't believe that 24hrs after Mark Stoddart operated on my cataracts I had clear vision. No blurring or pain at all. I am so grateful to him and also the nurses who were so kind and caring. I will certainly recommend Vision Scotland. Amazing”

Helpful Report

Posted 9 months ago

“Excellent result. Very pleasant environment. Nurses and reception were caring and helpful. Many thanks.”

Helpful Report

Posted 9 months ago

“Had cataract surgery to both eyes at Vision Scotland this week. My care from first contact to procedure has been outstanding with excellent outcome. Jonathan Ross and his team were kind, caring and professional at every stage. I was kept informed and reassured throughout my time at the clinic and the 24hr aftercare telephone was very reassuring. Would definitely recommend Vision Scotland.”

Helpful Report

Posted 9 months ago

“Lorna called me to find out how I was post surgery. She was extremely kind and helpful and I was very impressed. Kind regards Nicos”

Helpful Report

Posted 9 months ago

“Wonderful company providing a great service. Had cataract surgery 2 months ago , really happy with the life changing results. Pre operation and follow up have all been first class. Would recommend, especially as my friend had the same lenses fitted by another clinic at 20% more cost.”

Helpful Report

Posted 9 months ago

“I am absolutely delighted with my visit to Vision Scotland. After my appointment with my optician, I was seen at Vision Scotland within a few weeks and a few weeks later, my cataracts were removed. Everyone was so kind and patient with me in what I found to be an extremely stressful situation. I still wear glasses but I can see to drive again, I can see to walk the dog again. It's wonderful. Thank you all.”

Helpful Report

Posted 9 months ago

“The staff involved with me throughout my eye surgeries have been excellent, the care and attention I have received was second to none and my outcome for my vision has been better than I had expected or hoped for. Mr Mantray and his staff responded to any and all questions with extreme good humour and clear answers. The hospital at Kingspark was calm and appointments ran on time. You were made to feel welcome and looked after which was reassuring. I am so glad I chose to access this team and have the surgery done, it has really improved my quality of life, many thanks to all of you.”

Helpful Report

Posted 10 months ago

“My 92 year old father had both his Cataracts done on the same day and everyone was so kind and helpful on the day and explained everything to him and made sure he was comfortable during the surgery. He went back afterwards as we had a few questions and a concern around double vision, all our questions were answered and our mind was put at rest. Would definitely recommend Vision Scotland at Ratho. Thank you.”

Helpful Report

Posted 10 months ago

“Excellent from first consultation to end. With extended care for one year put your mind at rest”

Helpful Report

Posted 10 months ago

“I had a cataract operation on one eye on 4th October 2023 and the other eye on 22nd November 2023. Both were at Ratho Park and the attention received was excellent on both occasions. The improvement on my distance vision has been very noticeable and I have had no problems since. I attended my own optician on 4th January 2024 and have been prescribed bifocal glasses to enable me to read as well as plain glass for distance vision. I would certainly recommend cataract removal to anyone.”

Helpful Report

Posted 10 months ago

“I have had both my cataracts done and all the staff were very helpful and informative. Mr Ross was excellent also and put me at ease as I was very nervous.”

Helpful Report

Posted 10 months ago

“I had cataract surgery from MrJ Ross May 2022 I was very apprehensive but after a few telephone calls to Mr Ross he put me at ease and I got my right eye done, this was the best thing I have ever done , when I need the other eye done I will be right back to VS. I have near vision in my left eye and distance in my right and now after 50 yrs I do not need glasses. I know when my left eye needs done I will need reading glasses but for now everything is great, thank you Mr Ross and all his staff..”

Helpful Report

Posted 10 months ago

“Contact was professional as well as personal throughout. Never felt ill at ease throughout the whole experience.”

Helpful Report

Posted 10 months ago

“Very professional , the staff are great and explained every step and what to expect , I would definitely say to go for the surgery , so worth it and you are in safe hands with brilliant people who give a first class procedure and after care 🥰”

Helpful Report

Posted 10 months ago

“My enquiry was dealt with extremely promptly, and the operation was carried out very professionally. All the staff very friendly and helpful, and an anxiety I had following the operation was dealt with quickly and sympathetically.”

Helpful Report

Posted 10 months ago

“Excellent after care support”

Helpful Report

Posted 10 months ago

“I had cataracts in both eyes and done together. I was very anxious but all staff made me calm and reassured me. I don’t know why I worried the procedure was excellent. Tried to give 5 star but it would only let me do 4 .”

Helpful Report

Posted 10 months ago

“The service from Vision Scotland was first class in all aspects. The time I had to wait before I could have my cataract surgery was minimal and fitted my schedule. The pre-operative checks were carried out very professionally. Immediate and thorough feedback was given by the optometrist. His advice was then backed up by Mr Mantry, the consultant surgeon. I chose to have a lens which was unavailable to me on the NHS but means that I no longer have to wear spectacles. On the day of my surgery, I was very well cared for by the nursing staff. Mr Mantry popped in to check if I had any questions pre-op. The surgery was very quick and painless. Post-op, I was given thorough instructions on my aftercare plan. It has been some weeks since my operation and Vision Scotland have continued to monitor my progress which I find very reassuring. In summary, I am happy that I chose to use Vision Scotland for my cataract surgery.”

Helpful Report

Posted 10 months ago

“I couldn't fault anything about the cataract surgery. Everyone I met during my journey of cataract surgery treated me well and had plenty time never felt rushed Everyone was friendly and approachable .I would recommend vision scotland to anybody who was thinking about cataract surgery. Everyone was professionally at all times . I will be back when my right eye needs done in the future Thanks again for everything. Ps my pickleball has improved lol Lynne”

Helpful Report

Posted 10 months ago

“I was apprehensive from the start; the need to treat my cataracts was countered by the fear of having any kind of operation on my eyes. Everyone at Vision Scotland did everything they could to allay my fears. At each step, I was kept fully informed of test results, helped to understand the various replacement lens options and guided toward an appropriate choice. On the day of the operation, I was talked through the procedure again before the operation and it all went well, with no discomfort. The results have been instant, spectacular and I’m so glad I went through with the procedure. I’m grateful to Jonathan Foulds, John Fox and all the staff at Vision Scotland.”

Helpful Report

Posted 10 months ago

Vision Scotland is rated 4.8 based on 232 reviews