Vision Scotland Reviews

Name: Vision Scotland
Rating: 4.81

4.8 Rating 237 Reviews

96 %

of reviewers recommend Vision Scotland

Company Reviews

Metrics

4.8

Based on 237 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very well looked after during the procedure and the after care has been excellent. I am delighted with the improvement in my eyesight. I would have no hesitation in recommending Vision Scotland.”

Helpful Report

Posted 6 months ago

“Had surgery in November and never looked back. The colours so bright next day. Service so good, painless with good coffee and cake to follow what more could one ask for. Follow up at Specsavers excellent as well has they had been contacted with all the details”

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Posted 6 months ago

“Hi, I recently had cataract surgery, and am very pleased with the results. I didn't have to wait long to begin the consultation, everything was clearly explained, there was a calm and reassuring atmosphere, the operations were successful and I am amazed by the clarity of my eyesight. I am very grateful to the surgeon, Mr Sanjay Mantry and his team for their excellent care, and for the improvement to my vision.”

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Posted 6 months ago

“I had bilateral cataract surgery two weeks ago and I am delighted with my progress and my vision is amazing .and the colours are great only thing I can now see the dust around the house .Thankyou to all the staff and Mr Burgess who carried out the surgery .”

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Posted 6 months ago

“Couldn’t have wished for better treatment. Excellent staff who were very helpful and supportive. May take you up on your offer of an appointment before the year is up just to ensure you are happy with the outcome also ! Kind Regards, Hugh”

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Posted 6 months ago

“Couldn’t wish for better treatment . Everything was well explained. Excellent staff who were very hel”

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Posted 6 months ago

“I can honestly say that I have been blown away with the professionalism, skills, kindness and care from everyone at Vision Scotland. From my initial consultation, with Mr Jonathan Ross, his optometrist and clinical staff to the communications from Claire, his PA, reception staff and nurses they have all been wonderful. I had cataract surgery performed on both eyes on Monday (2 days ago) and the entire process has been absolutely painless. I was so well informed at every stage of the process so their were no surprises and I congratulate Mr Ross and his wonderful team for doing such a superb job. My life has been changed, I can see better than I have done for years - 68 years of wearing glasses, contact lenses and latterly having cataracts in both eyes. The world is so colourful and bright and my vision is great - I am just so indebted to Mr Ross for his surgical skills and all the team at Vision Scotland, Ratho Clinic Edinburgh for such care and kindness - you are the best!”

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Posted 6 months ago

“Thoroughly professional service throughout allied with genuine warmth from all. After care was equal to the pre operation stages and all my contacts were met with understanding of any concerns that I had. This was especially so when speaking with Lorna and others who recognised the effect of now not being so tied to spectacles after some 76 years. Before retiring, I was a Senior Social Worker for many years and I consider that their ability to share their personal experiences and to empathise is of great help. Thank you, all. A McLean (Derry)”

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Posted 7 months ago

“Superb professionalism at every stage of the process!”

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Posted 7 months ago

“I had my cataract operation in March at vision scotland .. I was recommended by my optician at Browns in Edinburgh … I have now toric lenses to correct my astigmatism and the correct prescription to correct my eyes .. I am delighted with the result I didn’t feel anything during my operation .. my surgeon Mark was excellent very professional.. it was a very good follow up procedure too .. Totally recommend this to everyone who needs eye surgery.. many thanks 🙏”

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Posted 7 months ago

“Recently had RLE surgery in February 5 star service from start to finish. Would highly recommend Vision Scotland .”

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Posted 7 months ago

“From my initial examination, through the day of the operation and in the follow up I was very pleased and impressed with the professionalism, interpersonal skills and level of support given by Vision Scotland. I have had an excellent outcome from a double eye procedure carried out on the same day. The lenses selected for me are exactly what I needed to improve my sight and through that my daily activities.”

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Posted 7 months ago

“I was very satisfied with everything to do with my cataracts operation, and delighted with the result of the surgery. Everything was properly explained, the staff were all pleasant and efficient, and on the day of the surgery - for both eyes - I was in and out of the hospital in just over two hours.”

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Posted 7 months ago

“First class service from initial consultation until day of operation. From welcoming staff to surgeon I cannot fault my treatment and how I was treated as an individual. Nothing but praise for the team thanks alan”

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Posted 7 months ago

“Vision Scotland were excellent…. 👍”

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Posted 7 months ago

“I was delighted with the care and the result of my cataract surgery”

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Posted 7 months ago

“Excellent service standards experienced, from assessment day through to the surgery performed by Jonathon Ross who was exemplary, other mentions for Neil who made everything about the process very clear and Marie who was just first class pre and post the operation, overall a premium treatment experience, finally to be able to perform night time driving without glasses for the first time ever, is an amazing feeling, thank you everyone.”

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Posted 7 months ago

“1st Class in every aspect - staff, treatment and follow up. Vision now great at distance and only require specs for reading and close work. Would recommend to anyone.”

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Posted 8 months ago

“I had both eyes treated a month ago. Cataracts removed. Brilliant treatment from a fantastic team. Everything was explained to the smallest detail. Worth every penny.”

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Posted 8 months ago

“After years of living with ptosis which was getting worse and having significant impact on my ability to see out of one eye I met with Jonathan Ross. From the initial consultation I knew I was in good hands. My surgery went smoothly and the results are amazing. My ptosis has been corrected, and my confidence increased. I can’t recommend this surgery, of Mr Ross enough. The aftercare was great. I wish I had met him sooner.”

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Posted 8 months ago

Vision Scotland is rated 4.8 based on 237 reviews