Vision Scotland Reviews

Name: Vision Scotland
Rating: 4.81

4.8 Rating 232 Reviews

96 %

of reviewers recommend Vision Scotland

Company Reviews

Metrics

4.8

Based on 232 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

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“Excellent treatment throughout. All staff very professional, friendly and efficient. Gave plenty opportunity to ask questions. The 24hour phone line, although not needed did give confidence. Follow up phone calls greatly appreciated.”

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Posted 3 months ago

“I had a very positive experience with cataract procedure at Vision Scotland. Everyone I dealt with was caring and professional and explained their part of the procedure and what would happen next. I experienced no pain and would have no hesitation in recommending them to anyone considering a cataract procedure.”

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Posted 3 months ago

“It is now six months since having the cataracts removed from both eyes. I would like to say a big thank you to Mr Stephen Burgess and the splendid team at Vision Scotland Edinburgh. On my visits they did everything to make feel relaxed, also explaining to me all that was happening, giving me the knowledge I was in good hands. Members of the team phoned me at home during the weeks following the procedures to see how I was getting on. I am very happy that I chose Vision Scotland as the result has been all I could ask for.”

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Posted 3 months ago

“Excellent service from start to finish. First rate staff from optometrist and consultant through to nursing and reception staff. The clinic was modern and the environment was calming. The outcome of my cataract procedure was beyond all expectations. Clearest vision in over 50 years and a return to vivid colours. The procedure was painless, quick , and the follow up care ensured the minimum of anxiety.”

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Posted 3 months ago

“Excellent results and aftercare . Much quicker and with more choice than the nhs options. Friendly ,helpful staff at every stage of the journey.”

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Posted 3 months ago

“Every single person you meet in Vision Scotland Ratho is happy, helpful, professional, efficient and look happy to be there. A stark difference to most workplaces in the country today. The prices are good if you value your sight over your bank balance. The delivery of care is exceptional and speedy. I would want to work here.”

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Posted 3 months ago

“Everything went very smoothly, including post op instructions and follow-up. Completely satisfied with the result.”

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Posted 3 months ago

“Total excelance from start to finish. Don’t think I have come across such great staff at any company. Thoroughly recommend.”

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Posted 3 months ago

“Excellent”

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Posted 3 months ago

“I was very impressed with the facilities at Vision Scotland. the waiting area and all the equipment were of a very high standard. The staff were welcoming and caring. I felt I was getting excellent treatment. The procedure on two eyes was very successful and I now have good vision without glasses except for reading. I did not like the face masks used in the op as they stuck to my skin and I now feel I have a few more wrinkles than I had before. More skin care advice would be appreciated. Otherwise five stars.”

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Posted 4 months ago

“Mr Jonathan Ross Ophthalmic Surgeon, Ratho Park, including staff. I have recently had cataract removal and lens replacements. I can honestly say that the experience and the care I received was amazing. Mr Ross was recommended by my optician as the best and I was not disappointed. He is a lovely man who inspires confidence and allays any fears or concerns. He keeps you well informed throughout the process. Plenty of time to raise any concerns you may have. He is thorough, efficient and informative. The op.was so easy( from my viewpoint) and pain-free. I was well-informed and can say at ease every step of the way. i cannot thank him enough. The added bonus is the staff in this clinic. Every member excels in their field and tasks. It is a fabulous, friendly atmosphere. Whether clerical, domestic, technicians, optometrists etc.they were wonderful and so very competent. Indeed from start to end I could not fault them. Many companies would be delighted to have this quality of staff. Aftercare, I had cause to use this on 2nd day post op. This was due to an unrelated accident I was unfortunate enough to encounter. I phoned for advice and was seen within an hour. I had a thorough check-up, including scans and eye tests with the optometrist. I was relieved that no damage to my eyes had occurred and left with a sense of relief. Wow! What a service. As you may have guessed from my experience, I would not hesitate to recommend this company. Also, Thank you all.”

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Posted 4 months ago

“I have had both cataracts removed and the procedures were very good. The staff are excellent and very helpful.”

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Posted 5 months ago

“11.7.24. Nice experience, in this opticians all staff lovley & helpful. I am happy to recomend this opticians above all others I have been to over the years. Great selection of designer frames, not over priced.”

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Posted 5 months ago

“Explanation, timeliness and aftercare post procedure excellent. My surgeon, Ms Saidkasimov, is quite incredibly competent with a relaxed can do approach. I couldn’t praise her highly enough; she’s just brilliant and I feel very fortunate to have been under her care.”

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Posted 5 months ago

“First class and skilled service in very quick time from appointment to execution Operation a complete success and many thanks for that. Could not have asked for more. John Drummond”

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Posted 5 months ago

“Very well looked after during the procedure and the after care has been excellent. I am delighted with the improvement in my eyesight. I would have no hesitation in recommending Vision Scotland.”

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Posted 5 months ago

“Had surgery in November and never looked back. The colours so bright next day. Service so good, painless with good coffee and cake to follow what more could one ask for. Follow up at Specsavers excellent as well has they had been contacted with all the details”

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Posted 5 months ago

“Hi, I recently had cataract surgery, and am very pleased with the results. I didn't have to wait long to begin the consultation, everything was clearly explained, there was a calm and reassuring atmosphere, the operations were successful and I am amazed by the clarity of my eyesight. I am very grateful to the surgeon, Mr Sanjay Mantry and his team for their excellent care, and for the improvement to my vision.”

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Posted 5 months ago

“I had bilateral cataract surgery two weeks ago and I am delighted with my progress and my vision is amazing .and the colours are great only thing I can now see the dust around the house .Thankyou to all the staff and Mr Burgess who carried out the surgery .”

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Posted 5 months ago

“Couldn’t have wished for better treatment. Excellent staff who were very helpful and supportive. May take you up on your offer of an appointment before the year is up just to ensure you are happy with the outcome also ! Kind Regards, Hugh”

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Posted 5 months ago

Vision Scotland is rated 4.8 based on 232 reviews