Vires Velo Reviews

Name: Vires Velo
Address: Chapman Way, Wymondham Road, Norwich, Hethel
Rating: 4.90

4.9 Rating 96 Reviews

97 %

of reviewers recommend Vires Velo

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About Vires Velo:

Exclusive UK Partner for Factor Bikes & Black Inc

Vires Velo exists to help you realise your cycling dreams, whether they’re about race results, epic rides of the sort you read about in magazines, or feeling so at one with your bike that you can ride all day in comfort. 

At Vires Velo you will find the UK’s only Factor Bikes and Black Inc showroom and an Advanced Bike Fitting Studio.

Start your journey now: https://viresvelo.com/

Visit Website

Phone:

1953 687330

Email:

sales@viresvelo.com

Location:

Chapman Way, Wymondham Road, Norwich
Hethel
NR14 8FB

Vires Velo 5 star review on 29th January 2024

Anonymous

Anonymous // 01/01/2019

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“From start to finish buying my Ostro Vam was a pleasure, nothing was too much trouble, all my enquiries and requests were dealt with brilliantly by Hayden and Rob. I wanted a few custom touches on my bike and nothing was too much trouble. My bike arrived safely and was easy to assemble. The quality of the bike is fantastic, I can't recommend the Ostro Vam and Vires Velo enough.”

Vires Velo 5 star review on 31st July 2023

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“Purchasing through Vires Velo was an absolute delight! Hayden was incredibly knowledgeable and passionate about cycling, guiding me through the selection process with expert advice. Their personalised approach and attention to detail made the buying experience seamless and enjoyable. With Hayden's help, I felt confident in my choice and couldn't be happier with the new bike.”

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“Exceptional. In every respect. From pre-sales advice, sizing, customisation through to delivery and after sales; simply exceptional. Without doubt the most comprehensive service and support you could ask for.”

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“The service at Vires Velo has been super. Spending this sort of money on a bike is no easy decision but Hayden and the rest couldn't have made the process more enjoyable. From the test ride to checking in several weeks after the purchase, the team at Vires Velo were outstanding. Luckily they also sell great bikes. 10/10”

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“I recently completed the Maratona dles Dolomites in Italy on my Factor Ostro Vam. The bike was faultless over the course of 138km and included 4230m of climbing. It was light and responsive on the climbs and felt like it was on rails on the descents and after 6.5 hours in the saddle I still felt ok so the comfort was very much appreciated. The bike drew lots of admiring looks and comments and really stood out. I simply cannot recommend this bike highly enough.”

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“Good service and communication and a highly personalised customer experience. Very different and much better than buying a ready made bike off the shelf from a bike store!”

Vires Velo 5 star review on 3rd July 2023

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“Very impressed with the service and although I didn’t use the fitting service, I was able to discuss my existing fit and ensure the same fit. Also the custom paint process was a very positive experience and the results excellent.”

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“The team at Vires Velo have been outstanding in every way. From my initial enquiry, pre order fit and test ride, the build and order process and finally collection and handover.”

Vires Velo 5 star review on 28th June 2023

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“Brilliant service and communication throughout the ordering, sizing, and build process. Impressed with the thought that goes into the whole experience, and the small but important details that many other bike shops miss.”

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“The whole team made the whole event of buying a new bike a special occasion; relaxing and easy whilst making it exciting. The whole process was brilliant start to finish. For someone who isn't as technically literate on bikes, Hayden and the team made the daunting process of building my own bike seamless and straight forward. I now own something so personal to me and therefore so meaningful. It's unique - it's mine, and it's totally thanks to the team. It's the third most expensive thing I have ever bought behind my house and my car - The service I got was light years ahead of the Latters! That says it all”

Vires Velo 5 star review on 6th April 2023

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“Went to see the guys at Vires Velo in November 2022, had an ID Bike fit and ordered a custom painted Ostro. Service on the day was very very good, when I got the bike delivered I didn’t ride it for around 8 weeks due to being bad weather and most of my workouts being on the turbo. When I went to use it the rear brake was not working. I spoke to Rob at vires velo and they agreed to pay for it to be rectified, these things do happen at the end of the day and the way they dealt with it gets the thumbs up from me. Have done a fair few miles on the Ostro now and it is an outstanding bike. Thanks again team.”

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“Extremely good and professional service from both Hayden and Rob at Vires, they answered any daft question I had and put my mind at rest every step of the way. Thanks”

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“This is my second experience of Vires Velo, the first being for the purchase of my Factor O2 and this time returning for an Ostro VAM. From start to finish the responsiveness and service provided has been outstanding. Everyone is very welcoming and they all took time to ensure my bike fit, choice of frame and build were perfect for me. They even kindly set up my O2 to match the Ostro after my fit. When service is this good, it really stands out and I can't recommend the team at Vires Velo enough.”

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“From start to finish Rob, Tom & Hayden made sense of everything in picking the perfect bike for me. From my Bike FitIDmatch to the build. Personally, for me, it was the right choice and I couldn't be happier. My Ostro Vam is an amazing bike and build, every detail is 100%. Also I know i can contact the guys and get info, feedback and pointers going forward and will be back yearly to get my full service. Not forgetting John who I met and gave me a lift to the train station, in fact everyone gave me a lift at some point, what more can you ask for. Thanks, Viresvelo and all involved including the amazing mechanics. Stuart see you all soon”

Vires Velo 5 star review on 7th March 2023

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“Really enjoyed my short visit in November and the advice from Rob during the initial bike build process was helpful. Bike fit with Hayden in January was very informative and helpful. Extremely pleased with my Ostro Vam since collecting it late February.”

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“Have dealt with these guys now on three different occasions and service, products and customer service are second to none.”

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“A first class experience with Hayden, Rob and the team. I went ‘full custom’ on my purchase and the whole process from inception to delivery was spot on (and far above anything I’ve experienced in the bike world - actually more akin to dealing with a supercar dealer than a bike retailer!) The bike fit was excellent and I learnt as much in an hour as I had with hours/years of reading the science! Would highly recommend the product, the service and the whole experience”

Vires Velo 5 star review on 6th March 2023

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“I received excellent service from Vires Velo from the outset. I was advised on the correct sizing of the bike and sent instructions on the small amount of assembly i would need to do. From order to delivery was only 3 weeks.”

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“Made the trip to Vires Velo at Hethel -well worth the 1200 mile round trip!. Welcomed by John then spent a couple of hours with Hayden getting my bike fit, which was excellent. Also had a ride out on one of their bikes. Went through the build with John & Rob and I now have an Ostro Vam which fits perfectly. The morning spent at Vires Velo was a fantastic experience and if anyone is thinking about making a purchase would highly recommend a visit.”

Vires Velo 5 star review on 23rd September 2022

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“Amazing service from all the team at Vires Velo From my initial and then ongoing contact with John, the bike fit with Hayden, Rob throughout sorting parts, answering technical questions etc. When I collected the bike Rob and the mechanic spent some time with me running through the bike and the mechanic set the brake levers and bar tape to my exact needs. In all my years of cycling I’ve never experienced such a personalised service as this. Everyone there is super passionate about cycling and the brand and as for the bike, it’s stunning.”

Vires Velo 5 star review on 26th August 2022

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Vires Velo is rated 4.9 based on 96 reviews