Vintage Sofa Co. Reviews

Name: Vintage Sofa Co.
Address: Jowler Mill, Bank House Lane, Jowler, Luddendenfoot, Halifax, Calderdale
Rating: 4.86

4.9 Rating 718 Reviews

96 %

of reviewers recommend Vintage Sofa Co.

Company Reviews

Metrics

Info

4.9

Based on 718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vintage Sofa Co.:

From our family to yours - high quality products & furniture for your home, proud to specialise in British made sofas.

Visit our family run showroom opening hours below:

Open Monday through to Saturday 10am to 4pm

Our showroom is a beautiful and historic old mill, address below:

Jowler Mill, Halifax West Yorkshire HX2 6TB
Telephone 01422 761000

Visit Website

Phone:

01422 761000

Email:

info@vintagesofa.co.uk

Location:

Jowler Mill, Bank House Lane,
Jowler, Luddendenfoot,
Halifax
Calderdale
HX2 6TB

Write Your review

Tell us how Vintage Sofa Co. made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff at the showroom in Halifax are brilliant; very welcoming and helpful. We purchased two Howard sofas and a large rug, all of which are gorgeous. The sofas are easy to clean (we have small children) and the rug looks brand new after a quick vacuum. All in all, we're very happy with our purchases and the level of care and assistance provided by the staff.”

Vintage Sofa Co. 5 star review on 30th March 2022

Helpful Report

“Great sofa - guests love them as much as I do. Excellent communication and customer service throughout the whole purchase process. Thoroughly recommend”

Helpful Report

“Fantastic service and quality products, the staff are amazing and make you feel very welcome upon every visit, the after-sales service is also exceptional. I would highly recommend a visit to the Vintage Sofa Company.”

Vintage Sofa Co. 5 star review on 28th March 2022

Helpful Report

Thanks for the review Michael, we really appreciate it.

“A beautiful teal sofa! Sturdy and exceptionally comfortable. Delivered within 6 days. It looks amazing in our new home.”

Helpful Report

“Fantastic, patient support from Katie during the purchase process - have never ordered a sofa online before and it was a great leap of fath! But the sofa is perfect in every way - we love it.”

Helpful Report

“The amazing sofa I brought from here looks fab and is very comfortable too, I would defo buy another one-off this company friendly people.”

Vintage Sofa Co. 5 star review on 27th March 2022

Helpful Report

“Good service choice and quality.”

Helpful Report

“A fabulous shopping experience…all staff very accommodating and the coffee and homemade cake is delicious. Always a pleasant visit …Jules”

Helpful Report

“Beautiful sofa, comfy and elegant and exactly what we were looking for. The service from vintage sofa was excellent. We were moving house and they held the sofa until we were ready for it. Good communication throughout.”

Helpful Report

“Beautiful couch and love it very much”

Helpful Report

“We bought a couple of items from Katy which we absolutely love. We had a item that has a damaged leg on the arm chair., after we unpackaged it. Katy could not of made the process less stress fill, we simply brought it back to the shop and got a replacement one straight away. Only reason we drove to replace it was because that’s how we collected it, i.e. we didn’t opt for delivery. Thanks again Katy and your amazing team. Regards. Rudy.”

Helpful Report

“Not as expected poor delivery service cushions not included when you buy direct are included if you buy from retailers staff very helpfull at point of sale terrible after they have taken your money customer service very rude and condescending”

Helpful Report

Hi Stephen, Thank you for your review. If ever there is a query or issue with delivery please contact our customer service team who will help on 01422 761000. Some of our ranges come with scatter cushions included as described in the description of the sofa ranges. In addition to this we stock accessories available for purchase and delivery with furniture orders if required and our team can help answer any queries about these too.

“Great quality furniture, amazing place filled with great home furnishings ideas”

Helpful Report

“Excellent service from Vintage Sofa Co - purchased a sofa which I was so pleased with I went on to buy 2 matching chairs. Easy to deal with and swiftly delivered. Would use again.”

Vintage Sofa Co. 5 star review on 26th March 2022

Helpful Report

“Sofa looks nice but wouldn't say its crafted. Cushions not well stuffed; after a years use no longer meet. Delivery was chaos and came in 2 long instalments.”

Helpful Report

“A wonderful Aladdin’s cave! Love my chair and footstool 😊”

Helpful Report

“I normally hate shopping for anything, but loved shopping at vintage sofas. Great place with loads of great stuff, would love to come back sometime soon to have another shopping spree. A*+”

Helpful Report

“Excellent srvice, very quick delivery, friendly helpful drivers, sofas are beautiful”

Helpful Report

“Set in the heart of the Yorkshire countryside, such a lovely experience, and wonderful to be taken care of so well by the owners and staff. My daughter loves her couch.”

Helpful Report

“A very pleasant experience dealing with them. A quality product delivered when they said and we think at a good price.”

Helpful Report

Vintage Sofa Co. is rated 4.9 based on 718 reviews