Vintage Sofa Co. Reviews

Name: Vintage Sofa Co.
Address: Jowler Mill, Bank House Lane, Jowler, Luddendenfoot, Halifax, Calderdale
Rating: 4.86

4.9 Rating 715 Reviews

96 %

of reviewers recommend Vintage Sofa Co.

Company Reviews

Metrics

Info

4.9

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vintage Sofa Co.:

From our family to yours - high quality products & furniture for your home, proud to specialise in British made sofas.

Visit our family run showroom opening hours below:

Open Monday through to Saturday 10am to 4pm

Our showroom is a beautiful and historic old mill, address below:

Jowler Mill, Halifax West Yorkshire HX2 6TB
Telephone 01422 761000

Visit Website

Phone:

01422 761000

Email:

info@vintagesofa.co.uk

Location:

Jowler Mill, Bank House Lane,
Jowler, Luddendenfoot,
Halifax
Calderdale
HX2 6TB

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Vintage Sofa Co. 5 star review on 8th June 2023

Debbie

Vintage Sofa Co. 5 star review on 5th May 2023

Justine Kingham

Vintage Sofa Co. 5 star review on 1st May 2023

Jodie JodieBrowne

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Discovered this company recently , and I am very glad that I did. I have not been to the shop...yet, but planning a visit. With the help of the owner, who could not have been more responsive and accommodating, I have made a few purchases and really looking forward to delivery. Vintage Sofa Co has a beautiful collection of products.”

Helpful Report

“We visited this shop as I has seen lots of lovely sofas online and Facebook. We were in middle of house renovation and ordered the lovely chessington tweed sofa chair and a Oscar wingback and footstool. A few weeks later we returned and added a rug and tripod lamp to our order. Delivery came in the agreed time and we have been delighted. Since our living room has been completed we have bought further rug and chair for dining room. I absolutely love visiting the shop. The family are all so welcoming and passionate about the goods they sell. I am always complimented on my decor and have recommend vintage sofa company to anyone that will listen to me”

Helpful Report

“We have followed this lovely family business for the last 7 years and have seen it grow from strength to strength and have enjoyed seeing the mill be renovated! We have purchased 4 sofas from them over those years and each item has been delivered and arrived safely. Each item has also been stunning 🤩. Great service, great team and I recommend them to everyone.”

Helpful Report

“Last year I bought the lovely Oscar chesterfield sofa and chair in orange marmalade. I ordered the sofa online, yet prior to this I’d ordered the albert sofa which we felt was too small. It wasn’t a problem exchanging the sofa which we were pretty relieved about. We received the new one just in time for Christmas. I’d definitely order from the vintage sofa company. The cushions ‘autumn bliss’ are fabulous too and match perfectly with the orange sofa.”

Helpful Report

“Wow we have bought too many chandeliers from you and they are amazing, the price is extraordinary and quality and service is perfect too, you couldnt be more friendly and helpful. I want to move into youre showroom right now and live happily ever after ♥️”

Helpful Report

“Andddddd I never had to leave my sofa. Looked on the site. Saw what I wanted but had some questions Messaged vintage sofa co Chloe messaged back immediately, answered all my questions , sent pics of products No pressure to sell This was a Saturday night at 10pm Where else would you get customer service and quality such as that ?? Thanks for all your help Chloe . Can’t wait to dress my room Fantastic, quality products at an excellent price. I’m hooked”

Helpful Report

“Visited vintage sofas today. 5 hour round trip, worth every mile. Beautiful furniture, beautiful fabrics and for me it was like taking a child to a sweetshop. I was in my element. Found the perfect corner sofa and love seat, with some gorgeous cushions. Placed an order with George, who was very professional, non intrusive who gave us time to think and make up our mind before making some fabulous purchases. Would definitely recommend to anyone who wants quality, beautiful furniture at a price that reflects on the quality, but still at a reasonable price. So glad I found this company through a Google search. Thank you.”

Helpful Report

“Fabulous customer service, beautiful quality furniture”

Helpful Report

“You can't visit the vintage sofa company and come away empty handed. They welcome you on entry and are helpful throughout. We went for sofas and came away with much more. Quality furniture and accessories 👌🏻”

Helpful Report

“Last Christmas my husband asked me what I'd like as a present, I replied a beautiful living room and a sofa I could relax on and snuggle up with my boys. After months of searching and alot of sitting on sofas we came across Vintage Sofa company. The boys found their spots and almost asleep after a hot chocolate and cake the sofa was found. A lovely family run company in the heart of Yorkshire with staff who cared about finding the right sofa for our family, from the showroom to the sofa being delivered the after care has been excellent. You have made one Mum, three boys, my husband and a little sproodle called Cookie very happy xxxxxx”

Helpful Report

“An absolute gem of a place nestled away in the beautiful West Yorkshire countryside. As soon as you walk in to Jowler Mill you are greeted with warmth and an abundance of choice. It really is a treasure trove filled with quality goods. The way it is set out challenges the norm and encourages you to think differently about interior decor. The service is warm and friendly without being pushy you are given time to look around and the offer of a hot drink and delicious traybake are a nice touch. The staff are on hand if needed. We ended up opting for the Howard 3 seater and chair in leather complimented with a Selfridges teal peacock and butterfly accent chair and foot stool plus matching scatter cushions. The purchase was finished off with a fabulous orchid rug. This was all ordered in November with no guarantee of Christmas delivery but they would try. Once I got home I realised I would like to add another item to the order I phoned and this was added without any fuss. We were delighted to receive confirmation that everything was ready for delivery before Christmas eventually receiving it Saturday 23rd. The delivery guys were great and kept us informed as to when they would arrive and were bang on time. The quality of the products are fantastic and excellent value for money. Thank you Vintage Sofa Co. We will definitely be back to shop with you again.”

Helpful Report

“Anyone who makes the journey to this amazing showroom won’t regret their trip ,it’s absolutely stunning,and full of unique items.As a company they get everything right from a coffee and brownie when you get there to a seamless sale ,good communication and lastly the arrival of our fantastic sofa Thanks Vintage sofa co ,we will see you soon as we are bringing some friends up to take a look”

Helpful Report

“Fab service, with positive , helpful communication. Great products and quick delivery.”

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“Lovely store Lovely customer service Lovely products X”

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“I ordered online. Excellent service extremely helpful. Sofa is gorgeous. Works perfectly in my children’s playroom”

Helpful Report

“We have had the great pleasure of purchasing 2 items of furniture from the Vintage Sofa Company and from start to finish their service is outstanding. In this day and age it is rare to find any company that offers consistently high levels of customer service, especially before, during and after a sale and rarer still to come across a family run business whose dedication and wealth of knowledge and experience extends far beyond expectations. Nothing is too much trouble for these guys and the welcome customers receive when visiting the fabulous showroom is out of this world. Staff are never pushy or overbearing and the 'hard sell' is unheard of at Jowler Mill, but what happens on a daily basis is a very nostalgic, warm greeting from a team of people that know their products inside and out and who will generously donate any amount of time to provide information and enable customers to make choices. The moment you walk in the door and are greeted by the offer of a hot drink and some seriously amazing home baking, you know you're in the right place......and then you see the jaw dropping furniture in the equally stunning setting of an old mill! The 3 floors of beautiful sofas and and other furniture is a visual feast that literally takes your breath away and the experience warrants at least 2 visit just to take it all in. The whole customer experience also extends to purchase made online or on the phone and the attention to detail doesn't stop at the point of purchase as all deliveries are carefully coordinated and every customer is contacted in person after delivery to ensure that items and service have met expectations. At this point of the review, some of you may be thinking that either I work for this fabulous company or that I am a relative! Honestly, I am just an ordinary, everyday customer who has had the great fortune to discover this sensational business, but nobody that visits Jowler Mill leaves feeling 'ordinary'!”

Helpful Report

“Extremely good customer service. A very satisfied customer. Made me want to recommend to family, and definitely worth shopping here in future. Everything is fairly priced, and good quality items. Delivery is prompt. I’ve never needed to return or have a refund as I’ve been so pleased with my items, but I know the process would be straight forward if I needed to.”

Helpful Report

“We love the Vintage Sofa Company! In a beautiful location, this family run business will just blow your mind with the amazing furniture and home furnishings that are all quirky and unique at a price that doesn’t break the bank! Georgina was knowledgable, professional, helpful and was able to help us decide on a sofa perfect for our family home (she also makes the best rocky road EVER!!). We never felt pressurised and were put at ease, we loved it so much that we have sent many family and friends to them. Just a wonderful place to shop,”

Helpful Report

“Vintage sofa have always been available to answer any questions on their products even when their products have not been suitable for us. Their patience and customer service is their ultimate winner. However, we finally found a product that was suitable and they were great in reserving them for us. The two peacock cushions we bought were fantastic quality and stunning. We could not be happier with our purchase. It’s a shame we do not live closer as we would be visiting them more often.”

Helpful Report

“So, so thrilled with my BEAUTIFUL aubergine velvet corner Chesterfield, huge jewel coloured feather cushions and the simply FABULOUSLY flamboyant flamingo lamp! Amazing service from the Vintage Sofa Co…I’ll be back for more!!”

Helpful Report

Vintage Sofa Co. is rated 4.9 based on 715 reviews