Vintage Sofa Co. Reviews

Name: Vintage Sofa Co.
Address: Jowler Mill, Bank House Lane, Jowler, Luddendenfoot, Halifax, Calderdale
Rating: 4.86

4.9 Rating 718 Reviews

96 %

of reviewers recommend Vintage Sofa Co.

Company Reviews

Metrics

Info

4.9

Based on 718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vintage Sofa Co.:

From our family to yours - high quality products & furniture for your home, proud to specialise in British made sofas.

Visit our family run showroom opening hours below:

Open Monday through to Saturday 10am to 4pm

Our showroom is a beautiful and historic old mill, address below:

Jowler Mill, Halifax West Yorkshire HX2 6TB
Telephone 01422 761000

Visit Website

Phone:

01422 761000

Email:

info@vintagesofa.co.uk

Location:

Jowler Mill, Bank House Lane,
Jowler, Luddendenfoot,
Halifax
Calderdale
HX2 6TB

Write Your review

Tell us how Vintage Sofa Co. made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vintage Sofa Co. 5 star review on 8th June 2023

Debbie

Vintage Sofa Co. 5 star review on 5th May 2023

Justine Kingham

Vintage Sofa Co. 5 star review on 1st May 2023

Jodie JodieBrowne

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing lounge chairs and amazing customer service. Cannot recommend highly enough .”

Helpful Report

“Love love this little gem of a place ❤...we'll be back!!”

Helpful Report

“Fabulous place. Nothing too much trouble. So helpful and professional. Would definitely recommend.”

Helpful Report

“Lovely Sofa as advertised. Arrived as scheduled. We are enjoying it”

Helpful Report

“Excellent service from start to finish. Customer services spot on and delivered in less than a week by the extremely helpful delivery team.”

Helpful Report

“Beautiful showroom, good value and a top quality delivery service. We are so glad we purchased from here rather than the high street.”

Helpful Report

“Fabulous customer service. Extremely helpful and friendly staff”

Helpful Report

“Very helpful, no hard sell got just what we were looking for - would thoroughly recomend.”

Helpful Report

“Super service, lovely people and beautiful furniture. A must place to visit when looking for quality furniture”

Helpful Report

“I spent a long time choosing a sofa for my tiny, very old cottage. I had very specific requirements and needed to find something just right. When I found Vintage Sofa Co, I was a bit nervous about buying something I couldn’t physically try, and I must have put a sofa in my basket and dithered half a dozen times over a period of months. Finally, I called the shop and talked to them and any doubts I had were quickly dispelled. Three weeks later, my sofa arrived. Not only is it every bit as beautiful as the website suggests: it’s also beautifully made and super comfortable. The delivery was smooth and communication with the delivery firm was great. They arrived when they said they would and we’re very efficient. Overall, Vintage Sofa Co have been an absolute joy to do business with - helpful, informative, efficient and friendly. The sofa is really built to last and super, super comfortable.”

Helpful Report

“I bought two chairs from the Vintage Sofa Company. I phoned up rather than place the order online. This was useful because there were only two in stock and I was able to place the order immediately. Alison called a couple of days later offering me a delivery slot and the chairs arrived within a week of ordering. Very impressive. I got an email on the delivery date and I could track progress. Everything arrived on time and the delivery guys were excellent putting the chairs just where I wanted them. The chairs themselves are beautiful, really well made and quite stunning, what an addition to my home.”

Helpful Report

“Buying online is a gamble.. I had my reservations! Gosh Alison was very professional! many emails regarding my purchase. Now have my sofa just as I expected. Delivery was tracked happy x”

Helpful Report

“Beautiful individual quality furniture. Excellent friendly service. Nothing too much trouble. Very efficient team and delivery went without any hitches. Highly recommend.”

Helpful Report

“Popped in today and once you’ve recovered from the absolutely beautiful drive there, the mill continues to amaze you! Such attention to detail, beautifully presented and inspirational. Coffee and cake made you feel so at home. Fabulous place, just can’t wait for our sofa now!!”

Helpful Report

“We ordered two corner sofas which were delivered yesterday. From start the first the Vintage Sofa company have been brilliant. Staff so helpful and able to arrange quick delivery from their base in Halifax to the north east of Scotland. Ordered just before Christmas. Great communication throughout including the deliver company who kept us updated. Sofas are gorgeous and we are over the moon. Highly recommend the Vintage Sofa Company 😁🏆”

Helpful Report

“The second time I have used this company. I live in the southwest, so did all of this remotely. and Great service, personalised help, and prompt delivery. That's why I chose to come back a second time! Thank you so much. Recommend without reservation”

Helpful Report

“the company prides itself on telling you all their sofas are british made, yet the 2 sofas we received were built in china. Apparently they sell some "cheaper furniture" but they dont tell the customer that its chinese. You think youre buying quality british but youre not.”

Helpful Report

Thank you for your review. You are right we should have had the country on those products. We have taken the last few Chinese sofas and armchairs off our website. Hopefully, this won't happen again. We are very sorry for any inconvenience caused, and are pleased you love your sofas now, despite their origin. Kind regards Peter Hawes Director

“Great experience throughout, from going to the show room to delivery. Finally found furniture that was 'us'... unique and a mix of modern and traditional. Just perfect! Thanks Kate and everyone else.”

Helpful Report

“Just amazing customer service! Really helpful staff plus a cup of coffee and fudge cake as you browsed. No pressure selling with some amazing sofas and furniture in a quirky large mill! Will be back after Christmas to buy that blue velvet sofa!! Thank you! Olwen”

Helpful Report

“Lovely place to see beautiful, eclectic high-quality furniture. Great brownies and coffee and no pressure sales”

Helpful Report

Vintage Sofa Co. is rated 4.9 based on 718 reviews