Vintage Cash Cow Reviews

Name: Vintage Cash Cow
Address: King House, Leylands Road, Leeds, King House, Leylands Road, Leeds, Leeds
Rating: 4.20

4.2 Rating 1,209 Reviews

79 %

of reviewers recommend Vintage Cash Cow

Company Reviews

Metrics

Info

4.2

Based on 1,209 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Vintage Cash Cow:

Vintage Cash Cow is the free and easy way to sell your old stuff. We convert thousands of unwanted vintage items into cash for free. Just send us a box of items using your pre-paid postage labels and we'll return a cash offer for your items in days. It's a risk-free, hassle-free service - if you aren't happy with our offer we'll send everything back (for free).

Visit Website

Phone:

08002461111

Email:

hello@vintagecashcow.co.uk

Location:

King House, Leylands Road, Leeds,
King House, Leylands Road, Leeds
Leeds
LS2 7AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Saw advert for vintage cash cow , thought what a good idea , the system worked well until I got a offer , I sent over 150 items ( was hoping to show a picture ) just a example there was a hall marked silver brush & mirror set , 7 watches , lots of copper & brass over 14 kg in weight ,silver plated items , 2 medals , lots of jewlery . I was offered £28 when th scrap value of the brass & copper is about £70 ? The items have been sent back , but brush set bow is smashed to pieces . Just don't bother”

Helpful Report

Thank you for taking the time to leave us your review, Alan. I'm very sorry to hear there were items damaged in your returned parcel. In order to submit a formal complaint, we would ask you to send photographs of the damage to us so we can look into this for you. The email address to send this to is hello@vintagecashcow.co.uk Our Customer Care team will investigate this for you and be back in touch with you within 3 working days. Kindest regards, Katie

“Prompt, courteous, professional service.”

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“Great service! Great result! Many thanks. Another box ready to go”

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“Unfortunately lost my ring when I requested return of the item and then would not offer fair compensation. Would not use again”

Helpful Report

Thank you for taking the time to leave a review of your experience, Gillian. In the case of any missing or damaged items, we will always try our best to make an offer that is fair for the item in question. Unfortunately, without evidence of value, we are unable to amend our compensation offer, and in the case of a dispute, this will be checked with a member of our Senior Management team. Kind regards, Katie Vintage Cash Cow

“Very friendly staff and fair valuation will use again thank you”

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“Absolutely fantastic! I love everything about Vintage Cash Cow! A one stop shop for all those vintage things. I put together a mixed box from my parents loft and got a call within a few days they they would like to transfer a nice sum of money into my bank. So pleased it can all be recycled in some way or another. Highly recommended.”

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“Very professional service. I was amazed at my valuation. Cheque arrived the next day. Would highly recommend this business.”

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“A hassle free service which I have used twice and have recommended to three others. I was pleased with my offers. The hardest part was finding a box big enough! I am already looking to see what else I can find.”

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“Fast response both with my first enquiry to getting payment Straight forward and easy to do. Knew that someone was only an email/phone call away if I needed help”

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“Very professional and efficient”

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“Excellent service. I sent a box of unwanted items for valuation. A couple of days later I received an email informing me the box had been delivered. Within three days I was given a quote, which was better than expected, once accepted money was paid into my bank account the same day. Would definitely recommend.”

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“Excellent company. Sent off 2 boxes, received appraisal which I accepted and my cheque came in the post the next day. Will use again.”

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“I have traded with Vintage Cash Cow 3 times so far I have been very pleased with my quotes, pay outs are fast, people are very friendly and helpful would reckon mend them to everybody. Plus bonus your postage is paid by VCC.”

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“Very pleased with the service, so easy and quick. Very fair.”

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“Very easy to use and I was delighted with the offer made to me. I really like the ethos of aiding charity or finding second lives for unwanted articles too; it strikes me as a win-win situation. I found the telephone advice very helpful in guiding me to other things that I could send. Full marks all round!”

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“I was bitterly disappointed at the amount my collectibles raised. At worst case scenario they would have made much more on eBay and even though it’s time consuming, it’s how I’ll continue to sell my collectibles. Vintage comics x5. Silver plated items x 4, Vintage doll, Corgi cars, Trench art shell, Silver cutlery, Vintage jewellery box with original decoupage, Costume jewellery circa 1950 and a few other collectibles that I could not value myself. This came to less than £80.”

Helpful Report

Thank you for taking the time to leave us a review, Heather. I'm very sorry to hear you felt disappointed with the offer we made for your items. Our offers are based on several factors, including the age, authenticity, quality, and condition of the items, as well as the desirability of the items within our marketplace. All of our offers are made with zero obligation to accept, and I only wish you had chosen to make use of our free returns rather than accepting an offer you are unhappy with in hindsight. Kind regards, Katie

“OK if all you want is to get rid of the stuff but if you want a good price perhaps you should look somewhere else.”

Helpful Report

Thank you for taking the time to leave us your review, Lynda. Our offers, which are based on the knowledge of our professional appraisers, are made with zero obligation to accept, and should you decline your items will be returned at no cost to yourself. We don't claim to be the best place to sell items for the highest price, many of our customers use our service as we're a quick, easy and convenient way to declutter a large number of items. I only wish you'd chosen to decline your offer and have your items returned, as we never want any of our customers to feel regret about accepting an offer from us. Kind regards, Katie

“They were very quick to send me the details and gave clear instructions as to what could be and could not be sent. The response was quick and on acceptance the money was put in the bank straight away. Great service and would recommend.”

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“Never again”

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Hi Trish, I'm very sorry to hear you feel this way; we never want any of our customers to feel regret from using our service. We appreciate any feedback, good or bad, and would love to hear how you think we can improve our service. Kind regards, Katie

“Easy to use service, parcel collected at the time arranged and pleasantly surprised how much I received for a few bits in a draw that I was never going to use.”

Helpful Report

Vintage Cash Cow is rated 4.2 based on 1,209 reviews