Vintage Cash Cow Reviews

Name: Vintage Cash Cow
Address: King House, Leylands Road, Leeds, King House, Leylands Road, Leeds, Leeds
Rating: 4.20

4.2 Rating 1,209 Reviews

79 %

of reviewers recommend Vintage Cash Cow

Company Reviews

Metrics

Info

4.2

Based on 1,209 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Vintage Cash Cow:

Vintage Cash Cow is the free and easy way to sell your old stuff. We convert thousands of unwanted vintage items into cash for free. Just send us a box of items using your pre-paid postage labels and we'll return a cash offer for your items in days. It's a risk-free, hassle-free service - if you aren't happy with our offer we'll send everything back (for free).

Visit Website

Phone:

08002461111

Email:

hello@vintagecashcow.co.uk

Location:

King House, Leylands Road, Leeds,
King House, Leylands Road, Leeds
Leeds
LS2 7AT

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Anonymous

Anonymous // 01/01/2019

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“Pleased with how cash cow collected my goods, pleased with the cash received, but always think could I have got a little more, will use again, but have nothing at the moment. Very pleasant people,”

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“Well worth checking in your home for items no longer used get ready cash.Well done V.C.C.”

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“Service excellent! Would highly recommend.”

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“Very helpful, friendly and knowledgeable staff. I needed to sell my items to help fund repairs to my house following damage from storm Arwen when my home insurance refused to pay out, which meant I had to fund all the repairs myself. Vintage Cash Cow made it so easy for me to sell my items and I received the money from them far quicker than I expected.”

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“Very good service prompt payment what more can we say”

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“Great service and so easy to send things. Rapid payment after accepting the price. Valuable service”

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“Very easy to do, efficient and quick, would highly recommend”

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“I have sent some silver items weighing 330 gramas for valuation and sale - I was told that not all items were silver - despite being hallmarked - I asked to be transferred to the valuer, and educate myself on the meaning of the hallmark on the cartouche - but he did not instill in me any faith when I specifically asked to take me through it. On one of the items, there is a 'serpent' looking like symbol and he said: "I think ...it is Sheffield" - I then asked, since he is the senior valuer, you think or you know it is Sheffield? At this point, he was offended by my question.. and he said that he was going to return the items! I thought at the time that this is a good service, no-lose situation, and it turned out too good to be true! I will buy a symbol book!”

Helpful Report

Hi Graziella, Thank you for taking the time to leave us your review. I've taken a look into your account and can see that some of the items in your appraisal have been logged as silver-plated, rather than sterling silver. Any metal items that our appraisers are uncertain of are tested using an XRF gun which uses radiation to determine the metal. Also, as we're a bulk decluttering service, I can determine that the offer made for your items was also reflective of the volume of items you sent to us, as there was less than 500g of items in total, in your parcel. Kindest regards, Katie Vintage Cash Cow

“So far I am very pleased with the service and cash that I have received.”

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“Exellent service and so very happy .”

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“Very efficient service. The postage is free and I had the quote promptly. I accepted it and received the cheque the next day”

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“Quote wasn't suitable, items returned with some missing and one broken. I won't be able to recommend this company”

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Thank you for sending us your review, Rosemary. I'm very sorry to hear of the issues with your returned parcel. I can see you have been in touch with us by email to make our Customer Care team aware of the issues and these will be investigated internally by reviewing the CCTV of your appraisal and return. Our Customer Care team will be in touch to discuss your parcel within 3 working days. Kindest regards, Katie Vintage Cash Cow

“Very satisfied with service I received from Vintage Cash Cow from start to finish. Helpful advice from a call to Customer Service and after this the whole process went like clockwork. Received my payment immediately after my acceptance of the valuation. Will definitely use again.”

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“Service easy to use and quick response. A little disappointed at the valuation but I would still use the service again”

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“Excellent service , easy to use will certainly use again as well as recommend them to friends and family x”

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“The people I spoke to were very friendly and helpful. I was more than happy with the amount I was offered.”

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“Everyone so professional”

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“This is the first time that I have used Vintage Cash Cow, and it was very wonderful, brilliant the way everything was handled. I am going to prepare my next box. So thank you Ann Wann”

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“Excellent service. Did exactly what they said they would do. Would use this service again and recommend yo others.”

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“My experience so far is a reliable and prompt service.”

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Vintage Cash Cow is rated 4.2 based on 1,209 reviews