Vintage Cash Cow Reviews

Name: Vintage Cash Cow
Address: King House, Leylands Road, Leeds, King House, Leylands Road, Leeds, Leeds
Rating: 4.20

4.2 Rating 1,208 Reviews

79 %

of reviewers recommend Vintage Cash Cow

Company Reviews

Metrics

Info

4.2

Based on 1,208 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Vintage Cash Cow:

Vintage Cash Cow is the free and easy way to sell your old stuff. We convert thousands of unwanted vintage items into cash for free. Just send us a box of items using your pre-paid postage labels and we'll return a cash offer for your items in days. It's a risk-free, hassle-free service - if you aren't happy with our offer we'll send everything back (for free).

Visit Website

Phone:

08002461111

Email:

hello@vintagecashcow.co.uk

Location:

King House, Leylands Road, Leeds,
King House, Leylands Road, Leeds
Leeds
LS2 7AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was surprised how little I received, particularly as there was such a large amount of silverware in the box”

Helpful Report

Hi Isabell, Thank you for taking the time to leave a review, we really appreciate your feedback. I am sorry to hear that you are disappointed with your offer. Our experienced appraisers carefully value the items we receive based on their current market value. As for the reasoning for the offer being lower than expected, I can see that whilst we did find a small amount of silver, the majority was silver plate which contains 2-5% silver content. Therefore it is a low-value metal and does not tend to generate a huge amount. We appreciate that we won't always meet customer expectations with the offer we make, which is why we have a free returns policy. I am sorry to see that you accepted an offer that you weren't entirely happy with as we would always prefer to return your items to you for free. Thank you for giving the service a try and for sharing your experience with us. Best wishes, Lucy from the Vintage Cash Cow team 💜

“Hi I love sending my old stuff there in loft so need in there for years so I thought I try cash cow and amazed how much money I got for them they are very helpful and polite and I will be definitely be using them again”

Helpful Report

Hi Elizabeth, Thank you for taking the time to leave a review. We are delighted to hear that our offer exceeded your expectations and that we were able to help you declutter and clear some space in your loft. It's lovely to hear that you appreciated our kind and helpful team as we always want to make sure that every customer feels valued and listened to. We appreciate the great review and look forward to working with you again soon. Best wishes, Lucy from the Vintage Cash Cow team 💜

“You do not need too improve as you are excellent already.First class service and very polite and helpful.”

Helpful Report

Hi Roland, Thank you for the glowing review, your kind words are much appreciated! It's wonderful to hear that you found us to be a faultless, 5-star service - we aim for nothing less! It's also great to know that our friendly and knowledgeable team and the level of customer service that we provided, stood out to you. We’re glad we made your experience with us a great one and we hope to work with you again in the future. Best wishes, Lucy from the Vintage Cash Cow team 💜

“Lovely people and the service is really good thank you so much regards Christine Tyler”

Helpful Report

Hello Christine, Thank you very much for taking the time to leave us some feedback. I am s pleased to hear that you had a positive experience using our service. it's particularly nice to know that you appreciated our friendly customer service. Please feel free to use us again any time. Kind regards, Jethro from the Vintage Cash Cow team💜

“They are Fantastic Reliable keep you up to date on what is happening ,good prices and rapid payment Could not be better”

Helpful Report

Hi Megan, Thank you for taking the time to leave us such a lovely review! We are so flattered to hear that you found our service to be faultless! It's so nice to know that you appreciated the speed and efficiency of our service as well as our level of communication. Customer service is very important to us, so it's wonderful to hear that our friendly team made you feel confident that you could put your trust in our service. We hope you manage to treat yourself to something nice with the payment you received from us and we hope to work with you again in the future. Best wishes, Lucy from the Vintage Cash Cow team 💜

“Was very happy with my first cheque which I received for my goods that I sent off. 1st class service kept me in touch and only took 5 days from start to finish will definitely use this company again”

Helpful Report

Thank you for your kind words, Jeannette! It's lovely to hear that you were pleased with your offer and that you were impressed by the speed and efficiency of our service. It's great to know that you appreciated our level of communication and that you liked being kept well informed throughout the whole process. It's wonderful to hear that you would use us again, we hope to hear from you soon. Best wishes, Lucy from the Vintage Cash Cow team 💜

“Very satisfied with the results I received. No expenses incurred. Straight forward instructions and money in the bank at the end of it.”

Helpful Report

Hi Carole, Thank you for taking the time to leave us a review. I am thrilled to hear that you are pleased with the offer we made and it's great to know that you found our service easy to use. I am glad that you appreciated that our service is completely free as it highlights that there is nothing to lose by giving our service a try. I hope you managed to treat yourself to something nice with the payment you received from us. I hope you will consider using our service again in the future. Best wishes, Lucy from the Vintage Cash Cow team 💜

“This is my 2nd time of using VCC. The first box of old Cameras sent was valued at a reasonable price and I accepted. The second box of Cameras that I sent were vastly underpriced by VCC, but to be fair, all items were returned, very well packed and the service was excellent with very polite correspondence.”

Helpful Report

Hello Paul, Thank you for taking the time to leave us a review. I am pleased to hear that you have had a positive experience using our service overall. I'm sorry you were disappointed with your second offer. Our free returns policy is a cornerstone of our service so it's good to know that you were happy with the way they were returned to. I hope you will choose to use us again in the future. Kind regards, Jethro from the Vintage Cash Cow team💜

“Can't recommend Vintage Cash Cow highly enough - very clear website/information. Quick, efficient, friendly service. Give it a go - it really is win-win. Your old stuff is recycled/re-used, avoiding landfill. It is a feelgood thing! And ...we received an offer of £288 for a box my husband thought would be worth £10 and his brother £50! I rest my case!”

Helpful Report

Thank you for your glowing review Yvonne! I am pleased that you found our website and information clear, and that you highlight how you like the eco-friendly aspect of the service. We do believe in re-using items we receive as props in theatres or set displays. I am glad that you were happy to accept your offer of £288 and that it exceeded your expectations, we hope you choose to treat yourself with the money earned. Best wishes, Rebecca from the Vintage Cash Cow team. 💜

“I was very impressed by the efficiency I experienced. Labels arrive promptly and the heavy box I filled was collected exactly as expected. I received a message to confirm arrival of my items and 2/3 days later I received my offer, which I was happy with. A cheque folllowed immediately. I would recommend, especially as a cheque in my bank account was more welcome than a box of unwanted items in my garage!”

Helpful Report

Thank you for the 5 star review Maureen! I am so pleased that you were impressed by the efficiency of the service and that you were happy to accept the offer. We a proud to provide a service that helps our customers get rid of old vintage items lying around, with the added bonus of being paid for them too! We hope to work with you again in the future. Best wishes, Rebecca from the Vintage Cash Cow team. 💜

“I thought I would give them a go and my goodness me they excelled beyond my expectations. My parcel was collected and within 4 days I was given an offer which shocked me. Far more than I was expecting and once I accepted the money was in my account within a couple of hours. You must use them because you may be pleasantly surprised. I was over the moon and will certainly recommend them and use them again.”

Helpful Report

Wow Carolyn! Thank you so much for your kind words. I am delighted to hear that we 'excelled in your expectations' and that you were shocked by how generous our offer was for your items. We do like it when customers send us items and get offers far more than they were expecting, so I am pleased to hear this. We do hope you treat yourself with the payment received. If you do recommend us to any friends, you can use this link to do so, and it earns you both a £20 voucher, redeemable at lots of places! https://refer.vintagecashcow.co.uk/referral-program We look forward to working with you again in the future. Best wishes Rebecca from the Vintage Cash Cow team. 💜

“Vintage cow is easy to follow lots of help with free postage wick assessment of items sent”

Helpful Report

Hi Barbara, Thank you for sharing your thoughts, I am so pleased that you enjoyed our free postage and assessment of the items and also how you note how easy the service is to use! We hope to work with you again in the future. Best wishes, Rebecca from the Vintage Cash Cow team. 💜

“Brilliant. Efficient, nice to deal with and would happily use them again”

Helpful Report

Hi Mary-Clare, Thank you for your kind words! It makes our day to hear that customers found us nice to deal with, as friendly customer service is a key value of our service. It is great to hear that we are able to help you sell items efficiently, and delighted to hear that you would choose to use us again. We look forward to hearing from you again soon! Best wishes, Nicola from the Vintage Cash Cow team 💜

“Very pleased with the price I was given excellent service quickly sent money after accepting offer”

Helpful Report

Thank you Janet! I'm thrilled to hear that you were pleased with the offer, and hope you spend it on something nice this bank holiday weekend! It is wonderful to know that you found our service to be excellent, and we hope to hear from you again. Best wishes, Nicola from the Vintage Cash Cow team 💜

“With a name like Cash Cow I thought this was a bit of risky choice but decided to give it a go. Absolutely delighted with care and level of service and ...most of all the cash offer. It is great to think products are being recycled and that there is a little bit of money to be made in the process. Thank you”

Helpful Report

Hi Anne, Thank you for sharing this with us, we're so grateful that you chose to give us a chance, and thrilled that it paid off! I'm so pleased that our customer service team were caring and helped make your experience a 5-star one. It is wonderful to hear that you enjoyed the recycling and reusing aspect of our service, and that you were delighted with the offer as the end result. Thank you again for trying the service, we would love to hear from you again soon. Best wishes, Nicola from the Vintage Cash Cow team 💜

“Super service, friendly helpful staff. Once agreed on offer funds paid into my account within a couple of hours. Very impressed”

Helpful Report

Hello Janice, Thank you so much for your lovely review. It's lovely to hear that you enjoyed our friendly customer service as well as the overall speed of our process. Please fee free to use us again any time. Kind regards, Jethro from the Vintage Cash Cow team💜

“Very prompt and helpful.”

Helpful Report

Hello Rebecca, Thank you very much for your review. I am very glad you enjoyed the speed of our service as well as the help from our staff. I hope you will choose to use us again in the future. Kind regards, Jethro from the Vintage Cash Cow team💜

“Very easy to deal with but cash offered was very low for what I sent. Would not use again or recommend”

Helpful Report

Hello Sandy, Thank you very much for your feedback. I am pleased to hear that you found our process easy to use. I am sorry to hear that you were disappointed with your offer though. We do always make the very best offers we can based on the current market value of the items we receive. We do recognise that our offers will not always meet our customers' expectations, which is why we are always very happy to send everything back free of charge. Thank you very much for trying out our service. Kind regards, Jethro from the Vintage Cash Cow team💜

“First time we have used Vintage Cash cow, and would use again”

Helpful Report

Hello Hilary, Thank you for taking the time to leave us a review. That's great news! I am very pleased to hear that you enjoyed using our service. I hope we will hear form you again soon. Kind regards, Jethro from the Vintage Cash Cow team💜

“I submitted my jewellery and within days had a a very surprising quote very efficient and will certainly use again.”

Helpful Report

Hi Helen, Thank you for your kind words, I am so pleased that your quote for your items was quick and surprising. I am happy that you note our service is very efficient too. We hope you spend the money earned on a treat for yourself. Best wishes, Rebecca from the Vintage Cash Cow team. 💜

Vintage Cash Cow is rated 4.2 based on 1,208 reviews