Vintage Cash Cow Reviews

Name: Vintage Cash Cow
Address: King House, Leylands Road, Leeds, King House, Leylands Road, Leeds, Leeds
Rating: 4.20

4.2 Rating 1,208 Reviews

79 %

of reviewers recommend Vintage Cash Cow

Company Reviews

Metrics

Info

4.2

Based on 1,208 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Vintage Cash Cow:

Vintage Cash Cow is the free and easy way to sell your old stuff. We convert thousands of unwanted vintage items into cash for free. Just send us a box of items using your pre-paid postage labels and we'll return a cash offer for your items in days. It's a risk-free, hassle-free service - if you aren't happy with our offer we'll send everything back (for free).

Visit Website

Phone:

08002461111

Email:

hello@vintagecashcow.co.uk

Location:

King House, Leylands Road, Leeds,
King House, Leylands Road, Leeds
Leeds
LS2 7AT

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Anonymous

Anonymous // 01/01/2019

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“Great service; fast efficient and fair.I would highly recommend using Vintage Cash Cow. In fact, I have forwarded the link to friends and family. It's great way to make Cash from Trash!”

Helpful Report

Hello Janet, Thank you very much for your kind words. I am very pleased to hear that you found our service so easy to use and that you were happy with your offer too. I hope we will hear from you again soon. Kind regards, Jethro from the Vintage Cash Cow team💜

“Used twice. Very efficient and friendly staff. Very fast service and it's so easy to do. I was pleased with my very fair offers made by a call from friendly and polite staff. In my opinion, if you have clutter that you don't want or need, you should send it and make 'free' money. Well done VCC.”

Helpful Report

Hello Lindsey, Thank you very much for taking the time to leave us some feedback. It's brilliant to hear that you had such a positive experience with us. It's particularly nice to hear you say you enjoyed our customer service because this is something we always work really hard on. I hope you will choose to use us again soon. Kind regards, Jethro from the Vintage Cash Cow team💜

“Excellent service very quick and easy to send items with fast response with details of items”

Helpful Report

Hello Kathleen, Thank you for taking the time to leave us a review. It's great to hear that you found our process quick and easy and that you appreciated our communication. I hope we will hear from you again soon. Kind regards, Jethro from the Vintage Cash Cow team💜

“excellent service many thanks”

Helpful Report

Hi Sandra, We are really pleased to hear that you found our service excellent. We look forward to working with you again soon. Kindest regards, Natasha from the Vintage Cash Cow team 💜

“Efficient and fair service with excellent customer service staff”

Helpful Report

Thank you Joy! I will let our customer service team know that you think they were excellent, they will be so pleased to hear that! Best wishes, Nicola from the Vintage Cash Cow team 💜

“Very customer friendly service. Collection as arranged with all labelling completed by the collection driver. Prompt offer within a couple of days.”

Helpful Report

Hello John, Thank you for sharing your thoughts with us! I'm so glad that you appreciated the collection of your box, as we want to have options for our customers, as we understand that not everyone can make it to the Post Office. We also really appreciate your kind words about our customer service, I will be sure to pass that on. Please know that you're welcome to get in touch any time you like! Best wishes, Nicola from the Vintage Cash Cow team 💜

“The service from yourselves was quick and efficient i got a quote within 3 days and the cash was in my bank the same day i would recommend to friends and family”

Helpful Report

Thank you for your kind words Jackie! We are pleased to hear that you would recommend our service with its efficiency and ease. It would be lovely to work with you again soon. Kindest regards, Natasha from the Vintage Cash Cow team 💜

“Sent quality goods and received pittance for them.Requested return,told not possible.Won’t be sending anymore. No recommendation from us.”

Helpful Report

Hi Anita, Thank you for sharing your feedback regarding our service. We are sorry to hear that you were not pleased with the value of your offer. Our offers are based on the second-hand market value of the items we receive. I can see you have used our service on numerous occasions previously and sold many boxes to us but we apologise that we didn't meet your expectation on this occasion. I can see that on our offer call, you initially accepted your offer; following this your items were taken off the shelf and payment processed. Whilst you did call back in to try to reverse this, we were unable to do so due to the box already being in our system. Our terms and conditions document that when you accept an offer, it is binding. For this reason, we always offer our customers 14 days to think about their offer and come back to us. I hope this goes some way to explaining our actions. All the best, Natasha from the Vintage Cash Cow team 💜

“Very prompt & pleasant service on the phone from everyone. Pleased to empty cupboards & attic - money gone towards new dishwasher. Many thanks.”

Helpful Report

Hello Eric, Thank you for taking the time to leave us a review. I am very pleased to hear that we could make it quick and easy for you to make some extra money in the process of decluttering. It's also great to hear that you appreciated our customer service. I hope we will hear from you again soon. Kind regards, Jethro from the Vintage Cash Cow team💜

“Really easy process. Had lovely call to explain what can and can't be accepted and timescales. Informed when parcel arrived, called next day with detailed breakdown of box contents and made offer, which was very pleasing. Accepted on spot and funds in my account within 2 days. Everything I sent was either going to be thrown away or just festering in a drawer so it was always going to be a win for me. I expect company to be making money too but I was delighted with my return and how easy and quick it was. No brained for me.”

Helpful Report

Hello Anne-Marie, Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our process was easy and efficient for you, and that you were pleased with the offer you received. We appreciate your business and hope to work with you again in the future! Kind regards, Jethro from the Vintage Cash Cow team💜

“The first company that actually does what it says on the tin.Fast, Efficient ,free postage,and replied very quickly.all good.just sent my second box.”

Helpful Report

Hello Carol, Thank you for taking the time to leave us a review. I am so pleased to hear that you enjoyed the speed and simplicity of our service. We look forward to seeing what you send next! Kind regards, Jethro from the Vintage Cash Cow team💜

“very friendly staff and good value given on goods”

Helpful Report

Hello Pauline, Thank you very much for your review. It's great to hear that you were happy with the offer you received and that you appreciated our friendly customer service. Please feel free to use us again any time. Kind regards, Jethro from the Vintage Cash Cow team💜

“Delighted with service . Posted parcel on Monday and had a reply with offer by Wednesday and delighted with amount .”

Helpful Report

Hi Anne, Thank you for taking the time to leave us such wonderful feedback! I am thrilled to hear how happy you are with the offer you received from us and that you liked the fast pace of our service. We hope you will consider using us again in the future. Best wishes, Lucy from the Vintage Cash Cow team 💜

“I couldn't believe how quick and easy is was to use Vintage Cash Cow I was highly satisfied with the offer you made me and after accepting it I received the cheque the following day. I was so pleased to here that nothing was disgarded and could be used for props etc in the theatre/tv. And everyone I spoke to was genuinely nice pleasant and helpful so I will definitely be using the services again.”

Helpful Report

Wow, thank you for your kind words Margaret! It really means a lot to us that you found our staff to be friendly and helpful, as we always want customers to feel welcome coming to us for help, and know that we will be happy to do so. Thank you for highlighting the speed and ease of the service, and it's great to hear that you were satisfied with the offer also. It is nice to know that you appreciate our love for reusing, and giving new life to unwanted items as well! We will look forward to hearing from you in the future! Best wishes, Nicola from the Vintage Cash Cow team 💜

“Excellent professional friendly service . I was delighted and will use this company again and recommend it to others”

Helpful Report

Hello, Thank you for taking the time to leave us a review. I am so pleased to hear that you had such a positive experience using our service. I hope we will hear from you again soon. Kind regards, Jethro from the Vintage Cash Cow team💜

“Why have clutter in your house when you could have cash in your pocket? Vintage Cash Cow will collect your box free of charge, then will make an offer and you can accept it or not. It's a free service with no downside. Give them a try. You'll be glad you did. 👍🏻”

Helpful Report

Hello Keir, Thank you very much for your kind words. It sounds like you had exactly the experience we aim to deliver to our customers! It's great to hear that you appreciated the fact our process costs nothing to our customers. Please feel free to use us again any time. Kind regards, Jethro from the Vintage Cash Cow team💜

“Excellent service, was delighted with the offer they gave me for my collection.”

Helpful Report

Hello Jacqueline, Thank you for taking the time to leave us a review. I am so pleased to hear that you enjoyed using our service and that you were happy with the offer we made you. I hope we will hear from you again soon. Kind regards, Jethro from the Vintage Cash Cow team💜

“Very good and quick service will certainly use again in the future”

Helpful Report

Hi Beverley, We are pleased to hear that you found our service very speedy and positive. It would be lovely to work with you again soon. All the best, Natasha from the Vintage cash cow team 💜

“A great way of getting rid of unwanted items quickly and simply, however like every thing quick and simple these days be prepared to be given low offers for items that will sell for 50% more if you have the time to sell individually.”

Helpful Report

Hello Clare, Thank you for taking the time to provide us with some feedback, we always like to hear from customers about how we can improve. We are glad to hear that we could help you sell your unwanted items quickly and easily, without the hassle and time of traditional selling platforms. I'm sorry to hear you were disappointed with the offer, despite enjoying the concept of our service. We completely appreciate that we won't always meet customer expectations with the offers that we make, which is why have a free returns policy. The choice is always in the customer's hands whether they would like to sell their box, or have it returned for free, so they can choose to sell them elsewhere. I hope you will consider using our service again in the future. Best wishes, Nicola from the Vintage Cash Cow team 💜

“I was a bit nervous about using Vintage Cash Cow as first time I have done anything like this, but I sent some photos of my box contents by email and had a friendly response. Once I'd sent my box off, I waited a few days for a response and then got a phonecall with my offer which I was very happy with. The money was transferred to my account Customer service is very good, helpful and friendly (thank you Jordan!) and the whole procedure was so stress free, I will definitely do it again if I have further things to sell. Referring my Dad next! Thank you. Mandy”

Helpful Report

Vintage Cash Cow is rated 4.2 based on 1,208 reviews