Vintage Cash Cow Reviews

Name: Vintage Cash Cow
Address: King House, Leylands Road, Leeds, King House, Leylands Road, Leeds, Leeds
Rating: 4.20

4.2 Rating 1,208 Reviews

79 %

of reviewers recommend Vintage Cash Cow

Company Reviews

Metrics

Info

4.2

Based on 1,208 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Vintage Cash Cow:

Vintage Cash Cow is the free and easy way to sell your old stuff. We convert thousands of unwanted vintage items into cash for free. Just send us a box of items using your pre-paid postage labels and we'll return a cash offer for your items in days. It's a risk-free, hassle-free service - if you aren't happy with our offer we'll send everything back (for free).

Visit Website

Phone:

08002461111

Email:

hello@vintagecashcow.co.uk

Location:

King House, Leylands Road, Leeds,
King House, Leylands Road, Leeds
Leeds
LS2 7AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good way of clearing unwanted old items Also saves having to travel long distances To dealersto sell them.”

Helpful Report

Hi Glyn, Thank you for sharing this! I'm so glad we could save you some time (and petrol money!) and help clear out a large amount of unwanted items all in one go. I hope you think of us the next time you need a clearout! Best wishes, Nicola from the Vintage Cash Cow team 💜

“Very quick and prompt payment”

Helpful Report

We're so glad to hear that Dorothy! We would never want to leave customers waiting for their payment. Best wishes, Nicola from the Vintage Cash Cow team 💜

“Great experience. All very efficient and straightforward. My offer arrived when I was told it would and it seemed reasonable. Money arrived in the bank very quickly.”

Helpful Report

Hi Sue, Thanks for the great review! We're pleased to hear that you had a good experience with us, and that everything was efficient and straightforward for you. It's great to know that you found our offer reasonable and that you received the money quickly. We appreciate you choosing us, and hope to work with you again soon. Best wishes, Nicola from the Vintage Cash Cow team 💜

“Amazing service, efficient and well communicated right through the process. The phone call from Vintage Cash Cow to review what was in my box and make an offer was extremely professional. I accepted the offer and the money was in my bank within 24 hours. I am hunting round the house already to prepare my next box! Thank you Vintage Cash Cow.”

Helpful Report

Hi Kathryn, Thank you for your amazing review! We're thrilled to hear that you had such a positive experience with our service, and that we were able to provide you with efficient and well-communicated service throughout the process. We take pride in offering a professional service and we're delighted to hear that you found our phone call to review what was in your box to be so professional. We're also pleased to hear that you accepted our offer and that the money was in your bank within 24 hours. It's great to hear that you're already preparing your next box, and we're excited to see what treasures you'll send our way next time! Thank you once again for choosing Vintage Cash Cow, and for taking the time to leave us such a wonderful review. We look forward to serving you again soon. Best wishes, Nicola from the Vintage Cash Cow team 💜

“Was really impressed by how quick a response was re the items which I sent. Was not expecting to receive cash as I did not think the items were suitable so was amazed when an offer was give , which was greatly received. If I ever find anymore items which could be sold, then this would be the place to do so. Thanking you all.”

Helpful Report

Hello Susan, Thank you very much for taking the time to leave us a review. That's great t hear that we could help you find new homes for your unwanted items and make some extra money in the process. Please feel free to use us again any time. Kind regards, Jethro from the Vintage Cash Cow team💜

“I was delighted and very happy with the service provided by Vintage Cash Cow, everyone was extremely helpful and easy to talk to. The whole procedure from start to finish was very quick and easy. I Would highly recommend them.”

Helpful Report

Hello Ann, Thank you for your kind words. I am very pleased to hear that you found our service very quick and easy to use. It's also lovely to know that you appreciated our friendly and helpful customer service. I hope we will hear from you again soon. Kind regards, Jethro from the Vintage Cash Cow team 💜

“I was impressed by the way Vintage Cash Cow handled my initial approach to my request and the subsequent way I was able to send a box of unwanted items. Also the surprise I had at the amount I was given for the items I sent.”

Helpful Report

Hello Christopher, Thank you very much for leaving us some feedback. I am very happy to hear that you appreciated the simple and easy nature of our service and that you were pleased with the offer you received. Please feel free to use us again any time. Kind regards, Jethro from the Vintage Cash Cow team 💜

“So easy to do, l called and was sent a label, l putmy bits and bobs into a box, took it to the post office on Saturday, Monday l was told it had been received and on Thursday they rang with an offer, l was surprised and pleased and accepted right away, The Gentleman who called explained what would happen to my old bits and bobsxwhich was interesting, shortly after £113.00 appeared in my bank account, l am thrilled, l got a clear out and a nice amountcand it was all done in less than a week.”

Helpful Report

Hello Lesley, Thank you very much for taking the time to leave us some feedback. It's great to hear that you were so pleased with how easy our service is to use. It's also lovely to know that we could help you to find new homes for your old unwanted items and make some extra money in the process. Please feel free to use us again any time. Kind regards, Jethro

“I can highly recommend vintage cash cow quick and efficient and very friendly over the phone”

Helpful Report

Hello Eileen, Thank you for taking the time to leave us a review. It's great to hear that you enjoyed the quick and easy nature of our service and it's lovely to know that you also appreciated the friendly nature of our customer service. Please feel free to use us again any time. Kind regards, Jethro from the Vintage Cash Cow team 💜

“Prompt, professional and straightforward. I have used Vintage Cash Cow several times and I recommend them”

Helpful Report

Hello Christine, Thank you for taking the time to leave us a review. I am very pleased to hear that you found our service so quick and easy to use, and it's great to hear that you have decided to use us again! I hope we will hear from you again soon. Kind regards, Jethro from the Vintage Cash Cow team 💜

“A very easy service to do, also a nice cash surprise for items just sitting in my cupboard thank you Vintage Cash Cow”

Helpful Report

Pleased to hear this Sandra. We look forward to working with you in the future. Best wishes, Natasha from the Vintage Cash Cow team 💜

“I was very impressed with the efficient, quick service from Vintage Cash Cow. Would definitely recommend.”

Helpful Report

Thank you for your kind words Ruth! We are really happy to hear that you were impressed by our service. We look forward to working with you in the future. Best wishes, Natasha from the Vintage Cash Cow team 💜

“I sent several items to Vintage Cash Cow the box if items were received the next day. I was offered a price within 3 days and accepted the offer. Cheque received. Would definitely recommend.”

Helpful Report

Hi Kathleen, We're so glad that you would recommend us, we certainly take that as a compliment! If you do recommend us to any friends, you can use this link to do so, and it earns you both a £20 voucher, redeemable at lots of places! https://refer.vintagecashcow.co.uk/referral-program Best wishes, Nicola from the Vintage Cash Cow team 💜

“excellant service,friendly and compasionate staff have use them 3 times since grandparents died and they are very helpful am preparing another box now”

Helpful Report

Hi Audrey, We really appreciate that you've taken the time to leave us a review. It's really touching that you have trusted us to help you with such an emotional task, and I'm glad that our staff could do so in a friendly and compassionate manner. We look forward to hearing from you again soon! Best wishes, Nicola from the Vintage Cash Cow team 💜

“I found vintage cash cow very easy to use They were a very good ,and I think fair company with their offer. I would definitely use them again.”

Helpful Report

Hi Sheila, Thank you for your kind words. We are pleased you were able to use our service to sell your unwanted items! Best wishes, Natasha from the Vintage Cash Cow team 💜

“Very easy to deal with and fair price for our stuff”

Helpful Report

Thank you for your kind words Liz! We are really happy to hear that you found our price fair and our service easy to use. Best wishes, Natasha from the Vintage Cash Cow team 💜

“I wish I had read the 1 * reviews before using this company they are down right charlatans. I sent a large box containing gold silver brass Edwardian coins binoculars camera corgi cars tin plate toy and costume jewellery. They called to say they had valued some items and listed them. I was therefore under the impression that the remaining items were still to be valued so foolishly accepted the initial offer now they say it was for everything. I told them I had changed my mind surprise surprise you can’t don’t use them they are thieves”

Helpful Report

Hello, Thank you for taking the time to give us some feedback, we do appreciate everything that our customers have to say, in order to improve. Our offers are made for the entire box of items, which is stated on our website. I have also listened to your offer call with our appraiser, where all of the items in your box were talked through, and we gave you the opportunity to ask any questions. We weren't made aware that you wanted any of the items returned to you. We do offer a 14 day period after receiving the offer, to think about it. However, once the offer has been accepted, it can't be reversed, as the items are sent to the different departments in the building. Unfortunately, you didn't contact us until 3 days after you had accepted the offer, that you had changed your mind, so by that point, we aren't able to return them. Thank you for giving the service a try anyway. Best wishes, Nicola from the Vintage Cash Cow team 💜

“As regards the way you run your business it's excellent. Phones answered quickly. the efficiency in the way you let people know their parcel has arrived quickly followed up by an offer. I cannot comment on the efficiency of your returns as I haven't used that yet. My critique is around the items you send. You send several items together so you have no idea of any individual valued item so can you be sure you are getting a good deal ?”

Helpful Report

Hi Maureen, Thank you for taking the time to share which parts of the service stood out to you, we really appreciate it. I'm glad that you enjoyed the level of communication that we like to provide, and the speed of the service. As we aim to keep the service efficient, we don't offer itemised breakdowns of boxes, to keep the process as streamlined as possible. Our offers are based on the second hand market resale value of the items, so we make the best offers we can. We of course understand that we won't always meet expectations, which is why free returns are important to us; it's nice to hear that you have chosen to have a return on this occasion. We hope to hear from you again in the future. Best wishes, Nicola from the Vintage Cash Cow team💜

“Have been sending a few boxes of items and received good offers promptly, love the easiness of sending boxes at Post Office with pre paid labels. Have recommended 2 friends and i am awaiting £20 vouchers which is sn awesome bonus .”

Helpful Report

Hi Kathleen, Thank you for sharing your experience with us! It's lovely to hear that you've used our service multiple times and been pleased with the offers each time! Thank you for recommending us, we really appreciate it, and hope you think of us the next time you are doing a clearout. Best wishes, Nicola from the Vintage Cash Cow team💜

“Very efficient”

Helpful Report

Thank you for sharing Linda! Best wishes, Nicola from the Vintage Cash Cow team 💜

Vintage Cash Cow is rated 4.2 based on 1,208 reviews