Village Green Signs Reviews

Name: Village Green Signs
Address: Village Green Signs Unit N1, Trinity Trading Estate Sittingbourne Kent ME10 2PG, Sittingbourne
Rating: 4.64

4.6 Rating 1,973 Reviews

91 %

of reviewers recommend Village Green Signs

4.6

Based on 1,973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Village Green Signs:

Personalised Hand-painted House Signs

Visit Website

Phone:

0800 802 1032

Email:

support@villagegreensigns.co.uk

Location:

Village Green Signs Unit N1, Trinity Trading Estate Sittingbourne Kent ME10 2PG
Sittingbourne
ME10 2PG

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Village Green Signs 5 star review on 18th November 2024

376

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are very happy with our beautiful sign. Thank you so much, it looks lovely on our newly painted house.”

Helpful Report

Posted 1 year ago

Thank you so much, Karen, for your five-star rating of Village Green Signs! We are thrilled that you are very happy with the beautiful sign you got from us. We are glad it looks lovely on your newly painted house. We really appreciate your kind words! Kind Regards VGS

Posted 1 year ago

“I had to wait a bit longer for delivery than I had first expected, however the sign arrived and did not disappointed .”

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Posted 1 year ago

Thank you for taking the time to give us a 4-star rating and for your review of Village Green Signs! We apologize for any shipping delay you experienced and we value your feedback. It's always rewarding to hear that our product met your expectations! Kind Regards VGS

Posted 1 year ago

“Don't buy from this company unless you can wait 10 weeks. Very good at apologising but 10 weeks!!! but for the price you may well expect better”

Helpful Report

Posted 1 year ago

Hi Thank you for leaving a review. I am sorry to hear that you are unhappy with the production and delivery time of our hand-painted resin signs. Our hand-crafted signs do take approx 6-8 weeks to produce and we do advise of some unfortunate delays on our website. I can see that your sign was delivered within 9 weeks. I apologise for any delay caused but do hope that you are happy with the product received :) Our hand-crafted and hand-painted signs are truly unique. Many thanks Village Green

Posted 1 year ago

“Really pleased. Lovely item. Actually stronger and better than expected Thank you”

Helpful Report

Posted 1 year ago

Thank you so much for the 5-star rating, Mandy! We're so glad that you are pleased with your Village Green Signs item. We take great pride in providing high-quality products that can exceed your expectations. It's great to hear that this one did just that! Thanks again for your support. Kind Regards VGS

Posted 1 year ago

“Missing part of number And cannot do all stuff required on computer So wasted my money”

Helpful Report

Posted 1 year ago

Hi Lynn We are sorry to hear that you are not satisfied with the product received. We would advise if there are any faults with the product to contact our customer care team and this can then be investigated. However, I am unable to locate any previous correspondence from you regarding this issue? If you wish to discuss this further do please get in touch! Many thanks, Village Green

Posted 1 year ago

“The quality of our custom sign was top-notch, delivered as promised and looks great”

Helpful Report

Posted 1 year ago

Thank you, Paul, for your 5-star rating! We are so thrilled to hear that you are satisfied with your sign from Village Green Signs! We strive to make the quality of our custom sign top-notch and deliver it as promised, so it's great to know that you are pleased with the results. Thanks again! Kind Regards VGS

Posted 1 year ago

“Excellent quality. The only thing to improve is the quality of the screws black coating easily scraped off, could offer hex socket screws as well. David”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Village Green Signs, David! We really appreciate your feedback about the quality of our screws; we will keep your suggestion in mind and consider offering hex socket screws as an option. Thank you again! Kind Regards VGS

Posted 1 year ago

“Beautiful sign. Well worth the wait I've had several good comments on this”

Helpful Report

Posted 1 year ago

Thank you Linda for your five star rating of Village Green Signs! It's great to hear that the sign you got was beautiful and others had positive comments as well. We are so glad you are happy with the sign and the wait was well worth it! Kind Regards VGS

Posted 1 year ago

“Ordered 2 slate house signs, and both signs look fantastic. Look more expensive than the price paid. Excellent service both signs arrived in supper quick time.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, Tina! We're so glad to hear that your two slate house signs look fantastic and that the service was quick! We appreciate you taking the time to review us. Kind Regards VGS

Posted 1 year ago

“Delivery was slightly delayed but I was delighted with the final sign and so 5 stars”

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Posted 1 year ago

Thank you so much, Nigel, for your fantastic 5-star rating of Village Green Signs! I'm so glad to hear that although delivery was slightly delayed, you were pleased with the final sign. It means a lot to us! Kind Regards VGS

Posted 1 year ago

“Absolutely beautiful it is everything I was hoping for, good quality slate, and the wording and numbers were crisp and clear, finished to a high specification, am delighted and looks beautiful on our new home”

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Posted 1 year ago

Thank you so much for your kind words and for the 5 star rating, Wendy! I am so glad that Village Green Signs could give you a product that you are proud to display at your home. It really means a lot to us that you love the slate, the wording, and the numbers that we have provided. Thanks again for your review! Kind Regards VGS

Posted 1 year ago

“Very quick delivery. Lovely house sign for our new home. Highly recommend”

Village Green Signs 5 star review on 9th August 2023

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating! We are thrilled to hear that you are pleased with the quick delivery of you lovely house sign. It is always wonderful to read that our customers are happy with their experience and would recommend us to others! Thank you again for your kind words and we hope to serve you again soon. Kind Regards VGS

Posted 1 year ago

“The quality of the sign is acceptable, as it certainly looks "premium" when attached to the wall, but the materials are definitely cheaper than I was expecting. Also, disappointingly, after carefully considering font types and sizes when placing the order .. the distance between the house number and street name on the final product is significantly smaller than what was planned, bordering on being cluttered and almost unreadable in appearance.”

Helpful Report

Posted 1 year ago

Hi Marc We are sorry to hear that you are not entirely happy with the product received. We offer a live preview on our website which shows how the artwork will be on the sign and this is how the sign will be printed. If you feel that it differs from the onscreen image we would advise to contact our customer care team to discuss this fault. I am unable to locate any previous correspondence regarding this? If you wish to discuss this further please get in touch! Many thanks Village Green Signs

Posted 1 year ago

“Our order was submitted and accepted. Later we were advised there would be a two week delay due to a change of premises. Nothing further was heard. Only when we enquired were we advised there would be a further delay. Again nothing was heard. Only when we threatened to cancel the Order did it magically appear. Delivery was to be by DPD. Date and time were advised. Did not arrive nor on the next day. Informed Village Green. New delivery date and time were sent. This time we got our Order.”

Helpful Report

Posted 1 year ago

Hi John Thank you for leaving a review. We do apologise for the delay that we experienced in producing and dispatching your order. We were advising of delays due to relocating premises so we are sorry that this affected your order. We value your feedback and we will take this on board to improve our services. Many thanks Village Green Signs

Posted 1 year ago

“Took a couple of months to arrive but well worth waiting for. Our house nameplate has exceeded our expectations. Customer Services were very helpful and prompt in responding to my questions regarding the status of my order. Very pleased. Thank you.”

Helpful Report

Posted 1 year ago

Thank you so much for your kind review! We really appreciate you taking the time to write about the great experience you had with Village Green Signs. It's very rewarding to hear that our house nameplate has exceeded your expectations and that customer service was so helpful and prompt. We work hard to ensure quality products and services for all our customers, so thank you for your acknowledgment. Kind Regards VGS

Posted 1 year ago

“The sign was excellent. It did take 10 weeks to arrive, but worth the wait.”

Village Green Signs 5 star review on 2nd August 2023

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating, Alan! We appreciate your loyalty and feedback! Glad to hear that the sign was excellent and the wait was worth it. We look forward to seeing you again soon! Kind Regards VGS

Posted 1 year ago

“Delivered promptly and was exactly as described. Does the job well although I would have preferred 4 rather than 2 fixing points”

Helpful Report

Posted 1 year ago

Thank you for your 4-star rating, Donald! We are so glad that the sign was delivered promptly and was exactly as described. While we understand that two fixing points may not have been the desired amount, we are glad they do the job well for your needs. Kind Regards VGS

Posted 1 year ago

Thank you for your 4 star rating of Village Green Signs, Donald! We're glad to hear that the item was delivered promptly and was exactly as described. We appreciate the feedback about having 4 instead of 2 fixing points. Our goal is to make sure our customers are taken care of, and for their needs to be met. Thank you for your review! Kind Regards VGS

Posted 1 year ago

“Very good quality and really good price”

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Posted 1 year ago

Thank you, Marie, for giving Village Green Signs a 5-star rating! We are thrilled that you think our signs are of very good quality and have a really good price. We appreciate your support! Kind Regards VGS

Posted 1 year ago

“Due to issues ordering from a more mainstream company we looked at alternatives. The first thing I do when I'm looking at companies I've not used previously is to look at online reviews and the reviews for Village Green signs were amazing. The products looked really good and our delivered sign is great quality slate and was at a really reasonable price.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5-star rating, Chris! We are so glad that our reviews were able to provide you with the confidence you needed when considering alternatives to a more mainstream company. We are also glad that you are pleased with the quality of the slate and the reasonable price. Your review means the world to us! Kind Regards VGS

Posted 1 year ago

“Really nice looking sign easy to fit, would recommend to buy one.”

Helpful Report

Posted 1 year ago

Thank you, Andy, for your 5-star rating of Village Green Signs! We are thrilled to hear that you find the sign easy to fit and would recommend buying one. We appreciate your positive feedback! Kind Regards VGS

Posted 1 year ago

Village Green Signs is rated 4.6 based on 1,973 reviews