Viking Tapes Reviews

Name: Viking Tapes
Address: Unit 1 Coronation Business Park Hard Ings Rd, Keighley
Rating: 4.60

4.6 Rating 625 Reviews

90 %

of reviewers recommend Viking Tapes

4.6

Based on 625 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+44 (0)1535 610 373

Email:

sales@vikingtapes.co.uk

Location:

Unit 1 Coronation Business Park Hard Ings Rd
Keighley
BD21 3ND

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Viking Tapes 5 star review on 19th November 2023

Viking Tapes 5 star review on 14th June 2021

Gordon Macrae

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everyone that I've had dealings with at Viking have always been very friendly, helpful and professional. However, the review today is in response to unbelievably good customer service that I have received from Rachel Bower in the accounts department. I asked via email for some help regarding paperwork, and Rachel sorted everything and got the info over to me quicker than I could boil a kettle. MASSIVE thanks to Rachel, and all at VIKING!”

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Posted 1 year ago

“Great product and prompt delivery”

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Posted 1 year ago

“Viking tapes always kept us up to date on delivery schedules and alternative tape when the original order was not in stock. Excellent at communicating to us. Thank you .”

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Posted 1 year ago

“High-quality tape... Delivery charge a little on the high side”

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Posted 1 year ago

“Very fast delivery, excellent price too.”

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Posted 1 year ago

“Very fast delivery and easy to order”

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Posted 1 year ago

“I ordered a roll of 19mm Tesa 4289 bike rim tape. First time I had used this and it seems excellent. When I ordered it online I marked that it was "for collection" in the order notes box as the website had advised, and in due course, I should have received a refund for the carriage and notification that it was ready to collect. I did not hear anything and then it arrived through the post. This did not matter that much in the end, but I had been intending to collect it.”

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Posted 1 year ago

Good Morning Chris. Thank you for sharing your frustration at not being able to collect your order from us and it being sent instead. I have looked back at your order and unfortunately the note regarding collection did not come through. The note field was blank. We have however refunded your postal charge as a goodwill gesture. Many Thanks. The Viking Team.

Posted 1 year ago

“Great service”

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Posted 1 year ago

“Wasn't sure which sticky pads I needed so called up the team at Viking. Was immediately put through to someone very knowledgeable. They gave me two options and the one I chose was perfect for the job I needed it for, used the pads for lots of other things too now and the 'stickiness' is excellent. Very happy.”

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Posted 1 year ago

“I bought some specilast adhesive from them with the nozzles to go with it. i had used up the last of my previous nozzles, and i have a deadline job, only to find ehtye have send the wrong ones, after waiting 2 months for them 😡”

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Posted 1 year ago

Hi Trevor. Thank you for sharing your frustration with us and I can only apologies for the situation you have found yourself in. I know my colleague Sue has been in touch and we will do everything we can to resolve it as swiftly as we can. My sincere apologies. Kind Regards Mel

Posted 1 year ago

“Magnetic tape was not originally in stock but good communication from Viking enabled item to be delivered within an acceptable time frame. Good product at a very competitive price.”

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Posted 1 year ago

“3m surface cleaner. website showed a photo of two bottles of 3m surface cleaner for £20.95. only one bottle arrived in the delivery, when I phoned to ask why only one bottle had been sent the was that it was a website problem. It is not a website problem it is miss selling and miss guiding the buyer into thinking that they are getting two bottles not one. other companies selling the same product sell one bottle for £12 to £14. Probably against advertising regulations.”

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Posted 1 year ago

Hi Robin Thank you for bringing this to our attention and my apologies for your frustration. I can see that the price is set as 'each' but I appreciate a picture of two cans may be misleading. I will bring this to the attention of our web site team and forward your comments. Thanks again for bringing this to our attention. Many Thanks. The Viking Team

Posted 1 year ago

“Hi, I ordered the last few years from 25mm D/S Taps and it's of very good quality and service.”

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Posted 1 year ago

“Arrived next day as ordered and well packaged. Also appreciate they used shreaded paper in the packaging to reduce plastic waste. I haven't used the products yet so can't comment that just yet.”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“These guys are consistently good at providing competitively priced products, it would be good if they gave an option of cheaper (say, Parcel Force) delivery rather than just their expensive next-day option (which we all need occasionally). This can erode the competitive product pricing.”

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Posted 1 year ago

“Excellent quality product, very well made”

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Posted 1 year ago

“Easy to use website. Good customer service.”

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Posted 1 year ago

“Long delivery times”

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Posted 1 year ago

“Good customer service - shipping costs to remote locations are excessively high.”

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Posted 1 year ago

Viking Tapes is rated 4.6 based on 625 reviews