Viking Tapes Reviews

Name: Viking Tapes
Address: Unit 1 Coronation Business Park Hard Ings Rd, Keighley
Rating: 4.61

4.6 Rating 628 Reviews

90 %

of reviewers recommend Viking Tapes

4.6

Based on 628 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+44 (0)1535 610 373

Email:

sales@vikingtapes.co.uk

Location:

Unit 1 Coronation Business Park Hard Ings Rd
Keighley
BD21 3ND

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Viking Tapes 5 star review on 19th November 2023

Viking Tapes 5 star review on 14th June 2021

Gordon Macrae

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“parcel delivered late to the wrong address, know urgency in correcting there mistake, had to let down an important customer because of it”

Helpful Report

Posted 2 years ago

Hi and thank you for leaving us a review. My apologies that we delivered your initial delivery to the wrong address, unfortunately it went via Royal Mail so we weren't able to control this. We weren't able to send you a replacement immediately, to the correct address, due to being in an out of stock situation, so had to wait for the initial delivery to be returned. I appreciate this has caused you issues with your Customer which I can only apologies for. If you could confirm that your VT order confirmation number was 44651 I can issue a refund for the carriage. Please contact me at sales@vikingtapes.co.uk with that info and I will get the refund issued. Kind Regards. Melanie

Posted 2 years ago

“Using it to stick reflective bubblewrap to Correx board, for radiators and it seems to be working well so far, as radiators have fins and it does not come in contact with the radiator face recommend storing tape in a cool dry place as it can be a bit fussy peeling backing off if it gets cold and damp, but that's only a minor issue Overall pleased with the product”

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Posted 2 years ago

“Very promp delivery”

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Posted 2 years ago

“Brilliant product. Does just what I wanted it to do. Many thanks.”

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Posted 2 years ago

“Very good mtb rim tape if applied correctly, half the cost of main brand names.”

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Posted 2 years ago

“Great service from knowledgeable staff.”

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Posted 2 years ago

“Waste of time. Ordered two tapes. None received. Email is vague and unspecific - presumably both tapes were out of stock? No follow up. "Due to our large product range it is not always possible to keep all products, sizes and colours in stock. Currently we do not have an item on your order in stock and available for immediate despatch, we apologise for this inconvenience."”

Helpful Report

Posted 2 years ago

Good Morning Peter. Thank you for taking the trouble to leave a review and for the seperate e mail to our Directors Patricia and Colin. I can confirm that we received your order at 9.37am on Thursday 6th January. At 10.38am that same day we e mailed you to communicate a delay in stock. As we did not receive a response we kept your order on back order until stock was available. Due to your review we assume you no longer require your order so have issued a full refund to the method of payment used. Kind Regards. Melanie

Posted 2 years ago

“We found Viking's Technical team extremely helpful in choosing the right product. Delivery was super quick and it has certainly helped make a good job of the teak rubbering strake and capping piece on our project. (3M 5200 Marine Sealant/Adhesive 295ml - Black)”

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Posted 2 years ago

Thank you so much for leaving us a photo of your project, it's so nice to see where are products are used. Many Thanks. Melanie

Posted 2 years ago

“Goods as described and promptly received. Many thanks.”

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Posted 2 years ago

“Excellent speedy service will use again”

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Posted 2 years ago

“Excellent service, item as described. Great communication from customer service. Will recommend to family and friends. Fast delivery.”

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Posted 2 years ago

“Super helpful old school customer service identifying the right tape for an unusual application. Thanks”

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Posted 3 years ago

“Waited weeks and weeks for my order. Not your fault. Just a symptom of the shutdown due to inflation. I got my order though.”

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Posted 3 years ago

“Always get good service, you get to speak to someone on the phone too. Thank you Sue. Packaging could improve as the second box came damaged and some rolls were damaged inside the box.”

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Posted 3 years ago

“High-quality products, quick delivery, and good customer service. Always satisfied!”

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Posted 3 years ago

“Fast, efficient, professional. The website and online shop is user friendly and easy to navigate. Communication was prompt and delivery rapid. Highly recommended.”

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Posted 3 years ago

“Excellent service, Thank you.”

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Posted 3 years ago

“Order not received”

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Posted 3 years ago

Good Morning Roelof. Thank you for your review. As you are aware we contacted you yesterday to say if you had not received your delivery (sent via 2nd class Royal Mail as requested by you at point of order) by Monday 13th we would send your order again free of charge. As you can imagine the postal system is under great pressure at this time of year which is out of our control. By selecting the 2nd Class Royal Mail option it clearly states we are unable to track this or determine how long it will take for your delivery to reach you. Kind Regards. Melanie

Posted 3 years ago

“A highly effective couple of tapes.”

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Posted 3 years ago

“Great tape!”

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Posted 3 years ago

Viking Tapes is rated 4.6 based on 628 reviews