Viking Tapes Reviews

Name: Viking Tapes
Address: Unit 1 Coronation Business Park Hard Ings Rd, Keighley
Rating: 4.60

4.6 Rating 625 Reviews

90 %

of reviewers recommend Viking Tapes

4.6

Based on 625 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+44 (0)1535 610 373

Email:

sales@vikingtapes.co.uk

Location:

Unit 1 Coronation Business Park Hard Ings Rd
Keighley
BD21 3ND

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Viking Tapes 5 star review on 19th November 2023

Viking Tapes 5 star review on 14th June 2021

Gordon Macrae

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good quality tape , good adhesion to surface and does not leave any residue! Excellent quality product”

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Posted 1 year ago

“Very good technical advice. Very good delivery and office staff/ David Greensitt”

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Posted 1 year ago

“Excellent service thanks”

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Posted 1 year ago

“We have not requested you to supply us with printed tape”

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Posted 1 year ago

Hi and thank you for your review. I have looked into your order and it was for a pack of double-sided sheets. These were ordered on 24th October, dispatched the same day and DPD delivered on the 25th. Please let me know if you have received printed tape in error, however I can't see any record of that at our end. If you need further clarification please do not hesitate to contact us on 01535 610373 and quote VT64851. Many Thanks The Viking Team

Posted 1 year ago

“Excellent product”

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Posted 1 year ago

“Great service, the technical help was really useful to select the correct product for the job.”

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Posted 1 year ago

“Had to chase my order and was told it was late due to staffing problems. Had to chase again; this time stock problems. Still nothing so had to cancel order and went elsewhere. Hopeless!”

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Posted 1 year ago

Thank you for your Review Paul and I am sorry that you are disappointed with our service. I have checked back on our e mail logs and can see that your order was placed on the 19th Sept at which point we emailed a confirmation explaining that there would be a delay in supply due to this being an item we produce from a master log roll. I can see that you had to chase on the 25th, my apologies we could not produce this sooner. We responded on the 25th with an update and you then requested a refund on the 26th which we processed the same day. We were indeed short staffed due to one operative being on holiday, so I am sorry that we could not produce this in the time required. Thank you for bringing this to our attention via your Review and giving us the opportunity to explain fully. Many Thanks. Melanie

Posted 1 year ago

“Excellent quality. reasonable prices and fast delivery...”

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Posted 1 year ago

“Excellent customer service, good communication, kept us up to date on progress of order. Quality of product very good.”

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Posted 1 year ago

“Very good service.”

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Posted 1 year ago

“Great products, incredible prices and lovely staff!”

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Posted 1 year ago

“Easy shopping. Speedy delivery!”

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Posted 1 year ago

“Very very good”

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Posted 1 year ago

“Ordered it on Friday, a week later we still haven't received it, and it now says between 4:45, and 5:45 so maybe not even delivered today as we close at 5. Won't order again from here just get from amazon.”

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Posted 1 year ago

Good Afternoon Robert. Thank you for letting us know about your experience with DPD. We have checked and can see they made a failed delivery attempt and then a successful one yesterday so you now have your tape. My apologies for this, it left us in good time but unfortunately the delay was out of our hands. Thank you for your patience and understanding. The Viking Team.

Posted 1 year ago

“If you can think of a word that is better than excellent, that is the one I would use”

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Posted 1 year ago

Good Morning and thank you for taking the time to leave us a review. We are sorry that your experience with Viking Tapes was only one star. So we can understand the reasoning better please could you let me know what the issues were so I can try and rectify them for you. If you could e mail any feedback to mel@vikingtapes.co.uk I would be very grateful. Many Thanks. The Viking Team.

Posted 1 year ago

“Many thanks to Craig for his patience and expertise. A difficult problem solved. Many thanks”

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Posted 1 year ago

“very good product and helpful for my craft work especially at this time of year.”

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Posted 1 year ago

“arrived promptly. well packaged”

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Posted 1 year ago

“Got just what I asked for and delivered very quick. Well happy with the service they gave me.”

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Posted 1 year ago

“Very happy with the tapes we purchased, just what we have been looking for to make our templating of canvas a little easier in our business.”

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Posted 1 year ago

Viking Tapes is rated 4.6 based on 625 reviews