Viessmann Limited Reviews

Name: Viessmann Limited
Address: Hortonwood 30, Telford, Shropshire, Hortonwood 30, Telford, Shropshire, United Kingdom
Rating: 4.31

4.3 Rating 1,052 Reviews

83 %

of reviewers recommend Viessmann Limited

Company Reviews

Metrics

Info

4.3

Based on 1,052 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About Viessmann Limited:

The Viessmann Group is one of the leading international manufacturers of heating systems, industrial systems and refrigeration systems. Founded in 1917, Viessmann remains a family-owned business, however, now has over 12,000 employees across the world.

With 23 production divisions in 12 countries, subsidiaries and representations in 74 countries, and 120 sales offices around the world, Viessmann is an internationally orientated company.

Our commitment to the highest standards of manufacturing has led to our systems being awarded a multitude of awards over the course of our history. Recent award wins include the Red Dot Award: Product Design, the Trophée des Usines, the iF product design award, the Number 1 Trade Partner and Good Practice Energy Efficiency.

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire,
Hortonwood 30, Telford, Shropshire
United Kingdom
TF1 7YP

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Viessmann Limited 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a Viessmann boiler fitted 5 years ago in that time it broke down once and was fixed under guarantee no problem. I do get it serviced by an approved engineer once a year and that is the answer . Would not hesitate buying another .”

Helpful Report

“After all the chaos with different local and insurance engineers stating my boiler was beyond economical repair, I phoned Viessmann to book a one off service/repair. An engineer called Danny turned up, who was like a breath of fresh air, he knew all there was too know, he instantly diagnosed the problem and went through the boiler with a fine tooth comb cleaning it all and explaining what should be done every service and what hadn't been done previously. The boiler is now working without any problems and was advised that as my boileris only 7 years old should last 20 to 25 years if serviced correctly. The customer service is fantastic and Danny was polite, courteous and very professional. Can highly recommend both Viessmann and Danny”

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“I am happy with my boiler but I tried to get, via email an answer to my query but as I cannot find a GG code I couldnt get an answer. My question was: why was my heating on at 3 am when the timer was turned off. It was Spring and warm weather. The thermostat shoed 23 deg getting warmer.”

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“The boiler is compact, well documented and quiet in ooeration. I have switched to a Viessman approved engineer for maintenance and value his expertise and the direct access to the Viessman techical support network.”

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“Best boiler in world”

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“Good quality product...not had any problems....very efficient boiler....provides plenty of heating and hot water.”

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“As a product it is very good and I have no issues, where I do have an issue is the so called approved installers, in my opinion very unprofessional installation was very poor and had to be called out a few times to put things right”

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“I highly recommend Viessmann products. They are great and the build quality is excellent. I had a new Viessmann boiler installed recently in my house in Canterbury. and a complete replacement of radiators. The local Kent company Guscott Heating could not have been more efficient and professional.”

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“Excellent boiler easily fitted to existing pipe work . Runs very efficiently and we have no problems at all”

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“had new Viessmann combi boiler fitted last October and it has been excellent. The company that fitted it gave amazing service from start to finish and the boiler has impressed us over the winter, being economical and efficient. I would recommend Viessmann to anyone thinking of getting a new boiler.”

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“Fitted almost seven months ago no problems easy to operate .”

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“We called to report an issue with our boiler. Tech called us back and talked us through some things on a video call. For peace of mind an engineer came out and checked the boiler. Everything was handled as smoothly and helpfully as we could have wanted.”

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“Had a new boiler fitted a few months ago. Works great and never had to increase boiler temp above 60 degrees.”

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“5/5 Excellent functioning, neat appearance and economical footprint, much easier to use than old boiler, engineer very efficient, courteous and friendly.”

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“Reliable boiler, straight forward installation, easy operation instructions. Good value for money”

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“Seams to be a very efficient boiler”

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“Boiler nice and quiet and effective.”

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“works really well, not issues so far. Simple easy to use and has reduced our energy bills”

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“Boiler replaced an old Worcester. It’s so much smaller and very efficient. Water heats up quickly and savings are noticeable over winter. Installation was seamless, so very pleased with my purchase.”

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“Excellent boiler, very quiet, and never runs out of hot water”

Helpful Report

Viessmann Limited is rated 4.3 based on 1,052 reviews