Viessmann Limited Reviews

Name: Viessmann Limited
Address: Hortonwood 30, Telford, Shropshire, Hortonwood 30, Telford, Shropshire, United Kingdom
Rating: 4.31

4.3 Rating 1,049 Reviews

83 %

of reviewers recommend Viessmann Limited

Company Reviews

Metrics

Info

4.3

Based on 1,049 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About Viessmann Limited:

The Viessmann Group is one of the leading international manufacturers of heating systems, industrial systems and refrigeration systems. Founded in 1917, Viessmann remains a family-owned business, however, now has over 12,000 employees across the world.

With 23 production divisions in 12 countries, subsidiaries and representations in 74 countries, and 120 sales offices around the world, Viessmann is an internationally orientated company.

Our commitment to the highest standards of manufacturing has led to our systems being awarded a multitude of awards over the course of our history. Recent award wins include the Red Dot Award: Product Design, the Trophée des Usines, the iF product design award, the Number 1 Trade Partner and Good Practice Energy Efficiency.

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire,
Hortonwood 30, Telford, Shropshire
United Kingdom
TF1 7YP

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Viessmann Limited 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We've had a viessmann boiler in our previous property and they are so good, we had one installed immediately in our new property. They are definitely top of the range. They work extremely well with the attached weather compensator and we definitely have had savings on our energy bills. The viesmann boiler in our old house was six years old and we had no trouble whatsoever with it. Highly recommended”

Helpful Report

“We have a new large Viessmann Vitodens boiler with a nest thermostat. We had problems with the boiler coming on randomly day or night for 6 months when the connection with the nest was lost, but it is now fixed by hard-wiring the nest to the boiler heat link. A Viessmann engineer suggested that this would be the problem on the first of umpteen visits from the installers, and that there was nothing wrong with the boiler as such. Unfortunately nothing was done in this respect for months, lots of other solutions were tried and failed, but your engineer was correct. If only they had listened ...”

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“I had a very satisfactory experience with the firm and certainly intend to use them again if I should need a solicitor.”

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“Fab boiler heats our house up so quickly. Thoroughly recommended”

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“Recommended.”

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“Fantastic boiler, and good warranty. Would recommend.”

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“Happy with the service and equipment”

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“Very efficient boiler really pumps out the heat.”

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“Excellent service and product works well”

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“Outstanding Product”

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“Very good boiler so far has been reliable and economical.”

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“Had a Viessmann Vitodens 100W installed earlier this year to replace one which couldn't heat up radiators that well, it also took forever providing hot water. We now have radiators that heat up very quickly, hot water that comes out hot. It's a lot more efficient that the boiler it replaced and our gas bills have reduced a little. The boiler is quiet in operation. It's operated with a Nest thermostat and I've yet to use the touchscreen on the boiler itself. The cost was very reasonable too.”

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“Quite happy with the product. Had some problems with installation and plumber.”

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“Good service and within timescales. I just wish I'd have known that all the pipes would be hanging out of the bottom of the casing - not the fitters fault .”

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“So far no problems very satisfied”

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“this is the first time we have had a Viessmann boiler and up to now is proving efficient and economical. It was recommended by our heating engineer and we went with his advice.”

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“I’ve found the boiler very efficient no problems at all.”

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“quality efficiency .. you get what you pay for”

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“Our boiler needed attention before the warranty was up. Now it has broken down "over heating" = no hot water and no central heating ......... with an invalid husband. I have been bitterly disappointed.”

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Hi Eleanor, We are sorry to hear about the troubles you have been having with your boiler. Someone from our customer services team will soon try and contact you to ensure we understand what the issue is and whether we can provide support with an alternative installer if the product is outside its' warranty, or our own service engineer if it's under warranty. Thank you for your patience and understanding.

“Replaced existing, broken boiler with a Veissmann Vitodens 100w. Great boiler! Super quiet and super efficient. We are so pleased to have chosen this boiler, and our heating engineer was mightily impressed with both the quality and the ease with which it could be installed! A win-win situation for everyone. Well done Veissmann!”

Helpful Report

Viessmann Limited is rated 4.3 based on 1,049 reviews